A ODR como protagonista da resolução de conflitos na sociedade 5.0

Detalhes bibliográficos
Ano de defesa: 2020
Autor(a) principal: Tome, Bruna Borghi
Orientador(a): Aurelli, Arlete Inês
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Pontifícia Universidade Católica de São Paulo
Programa de Pós-Graduação: Programa de Estudos Pós-Graduados em Direito
Departamento: Faculdade de Direito
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: https://tede2.pucsp.br/handle/handle/23481
Resumo: In this paper ODR (Online Dispute Resolution) will be studied in the framework of the so-called Society 5.0, in which technology is used at the service of mankind in order to contribute to the social well-being. The goal is to verify whether this online form of conflict resolution may be considered a protagonist of dispute resolution methods, contributing to Law 4.0 and to the realization of Society 5.0. To this end, the historical evolution of Procedural Law will be displayed, as well as the concept and scope of the multidoors system. Several examples of ODR tools existing in Brazil and in the world, public or private, will be analyzed, addressing their operation and success data when such data exists. Comparatively, some statistical data from the current judicial system that is facing a stage of overload and slowness will be brought, as well as what is stated by the jurisprudence, the regulation and the doctrine about this subject. Through this method, we may come to understand that ODR can and should be thought as a protagonist and as a contemporary form of dispute resolution that helps to achieve the ideal of access to justice as something fair, timely and appropriate, since faster, cheaper and with significant success rates