Relações que dilaceram oportunidades: o espaço invisível entre o eu e o outro

• Ano de defesa: 2013
• Autor(a) principal: Mendonça, Juliana Moro Bueno
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Uberlândia; BR; Programa de Pós-graduação em Administração; Ciências Sociais Aplicadas; UFU
• Palavras-chave em Português: Assédio moral no trabalho; Oportunidades dilaceradas; Mediações; Moral harassment at work; Torn opportunities; Mediations; CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
• Link de acesso: https://repositorio.ufu.br/handle/123456789/11984; https://doi.org/10.14393/ufu.di.2013.244; https://doi.org/10.14393/ufu.di.2013.245

Work, understood as the engine of human life, comprises the basis for this study, since social relationships are woven within this activity inside organizations. In these relationships, it is possible to verify the logic of domination marked by the structuring of alibis, who, instead of repudiating insidious behaviors, ultimately stimulate them. The work place, therefore, due to the moral harassment epidemic, ceases to value the richness and depth of human experience and subjugates it to the muzzle of fear. In order to understand this process, this study was carried out guided by different perspectives, as there is a lack of research that goes beyond the victims perspective in the literature about moral harassment. The overall goal was to identify the delineated differences and similarities between the verified proceeding sentences/processes, and analyze the different discourses of the legal documents of proceedings of the victims and of the managers of the accountable organizations, taking as reference some of the categories of harassment, such as: multicauses, consequences, victim s profile, harassment typology (vertical, horizontal or mixed), the offender s profile and moral harassment as a process. It also encompasses the subcategories of moral harassment as a process, which consist of: the duration of the violence, stages, aggressor s tactics and victim s reaction. The case study, as a strategy for methodological procedure, was chosen taking the Labour Court of the jurisdiction of Uberlândia/MG as reference. In the first phase of the research, 243 cases related to moral harassment at work were raised between the period of 2007 and 2011, of which 49 were confirmed. Shortly after, it was possible to analyze 10 cases, based on two criteria where women stood out as targets, and big private corporations as the stage for the moral harassment (both in the theoretical scope and in the analysis of files relevant to the first stage of the research). These women s narratives were recorded and transcribed for discourse analysis, as well as those by the people in charge of the organizations (occupying the highest positions at the branch) where such cases took place. In addition, the legal documents of proceedings that show the two versions (plaintiff s and defendant s) and the legal decision were analyzed. The results show significant differences in the categories between the perspective of the victims and that of the interviewed managers, and also point out multidirectional mediations from the contribution of the different views. To finish, preventive mediation is considered as essential to prevent the ripple effect of the process, which is fed back by the evil consequences of this type of violence, characterized by torn opportunities.