Contribuições para o alcance dos objetivos organizacionais em instituição de ensino superior privada: desvendando a gestão dos coordenadores de curso

• Ano de defesa: 2015
• Autor(a) principal: Silva, Ildeflávio dos Santos
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal da Paraíba; Brasil; Educação; Programa de Pós-Graduação em Mestrado em Gestão de Organizações Aprendentes; UFPB
• Palavras-chave em Português: Gestão do conhecimento; Knowledge management; Gestão do ensino superior; Instituição de ensino superior privada; Objetivos organizacionais; Higher education management; Private Institution of higher Education; Organizational goals; CIENCIAS HUMANAS::EDUCACAO
• Link de acesso: https://repositorio.ufpb.br/jspui/handle/tede/7987

Organizations have been looking to ensure their survival in an increasingly demanding and competitive market; therefore, they need to expand their resources of work regarding information, knowledge and communication. Institutions of Higher Education – IHE also established organizations, need to work the knowledge management, need to define management processes and this role includes the course coordinator that articulates himself among students, teachers, staff and the company. The research aims to diagnose how the management of the under graduated courses in a Private Institution of Higher Education, held by its coordinators, contributes to the achievement of organizational goals. At the first stage, it is a bibliographic research by the need of theoretical background on the topic; a field survey was conducted afterwards. The studied population consists of 13 course coordinators of a private institution, the analyzed variables were measured by semi-structured questionnaire, composed of 45 objective questions related to personal information, professional, scenery of IES and developed functions. Course coordinators, aware of this initial personal contact, met the proposed schedule for data collection, according to their availability. The collected data was transported to a statistical program, the Statistical Package for Social Sciences - SPSS 20.0 IDM, being held descriptive statistics and inferential analysis according to the standard normality sample. The research was able to demonstrate to the proposed scenario, how important it is to have the leader of the course aware of his/her role in the organization, to define the desired profile for the coordinators and identify that some of them aren´t aligned with the organizational goals. It became evident the need for a clear definition of the processes, with the implementation of a uniform management system, apart from the need of specific training for the coordinators and secretaries of the course.