A Importância do Treinamento da Alta Administração na Implantação de Sistemas de Gestão

• Ano de defesa: 2007
• Autor(a) principal: Marques, Altino Silva
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Programa de Pós-graduação em Sistemas de Gestão; Segurança do Trabalho, Meio-ambiente, Gestão pela Qualidade Total
• Palavras-chave em Português: Treinamento; Alta administração; Sistema de gestão; Training; Top Management; Management System; CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO
• Link de acesso: https://app.uff.br/riuff/handle/1/21214

This essay is the result of a research wich targeted on showing the importance of the specific training on the techniques of development and implementation of quality programs, for the top management of accredited products certification body, in Brazilian System of Conformity Evaluations SBAC, managed by the National Institute of Metrology, Standardization and Industrial Quality Inmetro. The used methodology was an exploitable, descriptive and comparative research of the accreditation processes for thirty-five bodies, with support of documental research. As a final result, it is suggested to propose to the International Standardization for Organization ISO, through the National Association of Technical Standardization ABNT, the review of the international criteria of accreditation body certification aiming the inclusion of minimium qualification, which is necessary to quality disciplines for senior executives of OAC