A construção de um sistema de infomações democrático para a política de assistência social

• Ano de defesa: 2012
• Autor(a) principal: Raupp, Heraida Cyreli
• Orientador(a): Prates, Jane Cruz
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Pontifícia Universidade Católica do Rio Grande do Sul
• Programa de Pós-Graduação: Programa de Pós-Graduação em Serviço Social
• Departamento: Faculdade de Serviço Social
• País: BR
• Palavras-chave em Português: SERVIÇO SOCIAL; SISTEMA ÚNICO DE ASSISTÊNCIA SOCIAL; POLÍTICA SOCIAL; GESTÃO DA INFORMAÇÃO
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::SERVICO SOCIAL
• Link de acesso: http://tede2.pucrs.br/tede2/handle/tede/516

This dissertation focuses on the management of information (PROCEMPA) and Social Work. The research that underlies guided by the critical-dialectical method and was held at the Fundação de Assistência Social e Cidadania (FASC - Social Welfare and Citizenship Foundation) in Porto Alegre. For this work we made thirteen interviews with managers and technicians of FASC and PROCEMPA; and more eleven technical‟s foundation that we send online questionnaires. The proposal was submitted of the Investigative Commission of the Social Work Faculty and Ethics Committee of Research of the Pontifical Catholic University of Rio Grande do Sul. The research problem was formulated: What was the contribution that the Management Information gave to the consolidating Social and Public policy the city of Porto Alegre in the period 2007-2008? This study tried identifying the process and the possible contributions of the information and structure of the Social Welfare management policy and more providing insight, for improving the management process. Throughout the production this study sought to contribute thoughts on management information and Social Welfare Policy strategy to qualify for from the impacts of changing world of work. The main results of the study underscore the importance of information for the entire management process, especially for the performance planning and decision making. And is very important the updating systematic of databases and information flows, which requires adequate infrastructure. Also emphasizes the needs for that information will be is effectively transformed into knowledge, and considers the Management of the Information Politics a strategy key to public policies, especially in the Social Policy, the subject of this study. The main conclusion stands out recognition of the use of the information necessary to guarantee Rights and the importance of management information for social assistance policy. However, no management or any form of information, but guided processes in collective access, in other words, an information management characterized as a democratic process.