A mão que alivia e a dor da escuta: a interconsulta sob o olhar da Psicologia Analítica

• Ano de defesa: 2019
• Autor(a) principal: Bichuetti, Carlos Luís Melo
• Orientador(a): Wahba, Liliana Liviano
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Pontifícia Universidade Católica de São Paulo
• Programa de Pós-Graduação: Programa de Estudos Pós-Graduados em Psicologia: Psicologia Clínica
• Departamento: Faculdade de Ciências Humanas e da Saúde
• País: Brasil
• Palavras-chave em Português: Interconsulta psiquiátrica; Psiquiatria no hospital geral; Emoções do médico
• Palavras-chave em Inglês: Psychiatric interconsultation; Psychiatry at the general hospital; Physician’s emotions
• Área do conhecimento CNPq: CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
• Link de acesso: https://tede2.pucsp.br/handle/handle/22707

This study aimed at exploring the psychiatric interconsultation, by investigating the reasons that lead non-psychiatrists to request it and identifying physicians’ reported emotions in their interpersonal relations with the patient and with the interconsultor within the hospital universe. A qualitative research study was developed using semi-structured interviews as research tool. Analysis were based on the theoretical framework proposed by Michael Balint, Carl Gustav Jung and other Jungian authors. Participants were eight physicians who work at a general hospital and routinely request interconsultation. The results suggest that psychiatric interconsultation could be performed as a means to improve doctor-patient relationship, assisting the management of conflicting situations that arise between physicians and their patients, families and the institution. Findings also point to the role of the physician’s affective complexes and emotions as factors that interfere with the relationship with patients, which requires the interconsultor to assist the colleague in dealing with his/her emotions. Participants pointed that an easier access and a better communication with the interconsultor would be improvements to be worked out in the doctor-physician relationship. We expect that this study contribute to make interconsultation be seen as an activity that also contributes to the comprehension of the emotions at play, and by doing so helps to foster doctor-patient relationships