Detalhes bibliográficos
| Ano de defesa: |
2016 |
| Autor(a) principal: |
Rosa, Fabiane Ramos
 |
| Orientador(a): |
Sandoval, Salvador |
| Banca de defesa: |
Não Informado pela instituição |
| Tipo de documento: |
Dissertação
|
| Tipo de acesso: |
Acesso aberto |
| Idioma: |
por |
| Instituição de defesa: |
Pontifícia Universidade Católica de São Paulo
|
| Programa de Pós-Graduação: |
Programa de Estudos Pós-Graduados em Psicologia: Psicologia Social
|
| Departamento: |
Faculdade de Ciências Humanas e da Saúde
|
| País: |
Brasil
|
| Palavras-chave em Português: |
|
| Palavras-chave em Inglês: |
|
| Área do conhecimento CNPq: |
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| Link de acesso: |
https://tede2.pucsp.br/handle/handle/19164
|
Resumo: |
Through the analysis of cases of psychological terror in the workplace, in the context of brazilian public administration, this master thesis proposes the definition of psychological terror in labor relations: a set of Psychological actions, due to the imposition of power not dialogic held by those in authority, that aim to disqualify other persons which, in turn, are unable to defend themselves; and that course of action leads them to a disbelief in their own potential and the destruction of subjectivity. The study supported the consideration of the combat strategies and prevention of psychological terror in labor relation, suggestion structural changes in the public service (including political stability, probation period, and the criteria for appointment and dismissal for management, leadership and assistance positions), the adoption of techniques of Restorative Justice and nonviolent communication, the creation of spaces for dialogue, and the proposal of democratic management teams within public institutions |
