Detalhes bibliográficos
Ano de defesa: |
2010 |
Autor(a) principal: |
Lima, Lidia Valéria de Souza
 |
Orientador(a): |
Amorim, Maria Cristina Sanches |
Banca de defesa: |
Não Informado pela instituição |
Tipo de documento: |
Dissertação
|
Tipo de acesso: |
Acesso aberto |
Idioma: |
por |
Instituição de defesa: |
Pontifícia Universidade Católica de São Paulo
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Programa de Pós-Graduação: |
Programa de Estudos Pós-Graduados em Administração
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Departamento: |
Faculdade de Economia, Administração, Contábeis e Atuariais
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País: |
BR
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Palavras-chave em Português: |
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Palavras-chave em Inglês: |
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Área do conhecimento CNPq: |
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Link de acesso: |
https://tede2.pucsp.br/handle/handle/967
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Resumo: |
Innovation is one of the conditions to increase or maintain the competitiveness of organizations. The aim of this study is to identify the sources of innovation in one of the leading foodservices companies in Brazil. The case study methodology was used. This research is organized into Introduction, three chapters and Final Considerations. Chapter 1 presents the concepts of innovation, innovation agent, innovation management and sources of innovation. Chapter 2 explains the methodological procedures and emphasizes that the case presented is revealing, according to the literature criteria. In Chapter 3, the results obtained show that the sources of innovation in the case study are located in both the strategic and operational levels, as a complex phenomenon, which is not possible to analyze by finite models |