A organização de negócios por contrato de terceirização: uma aplicação à industria de tecnologia de informação no Brasil

• Ano de defesa: 2003
• Autor(a) principal: Fiscina, Hamilton Menezes
• Orientador(a): Torres, Norberto A.
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Administração da produção; Sistemas de informação; Custos de coordenação; Custo de mudança; Especificidade do ativo; Custos de transação
• Palavras-chave em Inglês: Shifting costs; Transaction costs; Asset specificity; Coordination costs
• Link de acesso: https://hdl.handle.net/10438/2456

As a result of the increasing emphasis being placed on minimizing dependence on suppliers and maximizing bargaining power of contractors, the traditional framework of outsourcing is bounded to the supplying organization of support activities management. This research paper aims at expanding this traditional paradigm of outsourcing decisions by describing how the cooperation models of contractor- vendor relationship may capitalize business activities decisions with effectiveness, flexibility and adaptability. This research on thirty-seven technology of information outsourcing contracts in Brazil, attempts to examine the barriers of the relationship in specific assets transactions and why traditional models usually ignore the relationship process in their analysis of make-or-buy value channel activities. By integrating criticai issues from the economic transaction cost analysis, the organization theory, the agency theory and contract law; a conceptual framework of relationship contracting analyses has been introduced in this research paper that complements neoclassical approaches. Key words: shifting costs; coordination costs, transaction costs, asset specificity, governance structure, agency problem, commitment, opportunism, economic rents, bargaining power, asymmetric information, implicit tax, opportunity cost, organizational rational open system.