Atenção visual e congruência de embalagem em ambiente de laboratório de varejo com o uso de eye tracking

Detalhes bibliográficos
Ano de defesa: 2018
Autor(a) principal: Gallina, Mariângela lattes
Orientador(a): Spers, Eduardo Eugênio
Banca de defesa: Mello, Cristina Helena P., Almeida, Luciana Florêncio de, Silva, Hermes Moretti Ribeiro da, Silva, Leonardo Aureliano da
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Escola Superior de Propaganda e Marketing
Programa de Pós-Graduação: Programa de Mestrado Profissional em Comportamento do Consumidor
Departamento: ESPM::Pós-Graduação Stricto Sensu
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: http://tede2.espm.br/handle/tede/326
Resumo: Research on visual attention and consumer behavior reports how packaging design raises interest and stimulates point of sale choice. However, little attention is dedicate to packaging, that has a similar layout or congruent. The empiricist of this dissertation evaluates the decision making of the consumer in front of a packaging with congruent layout between the brands of the same category of product. It divided into three studies, all performed in a retail laboratory environment and using eye tracking. Two studies were exploratory, being that the second was the inclusion of a controlled variable, the observation distance. The third was an experiment with hypothesis testing constructed from the previous results and supported in the literature review. The results of the study show a correspondence between the shelf position and consumer choice, regardless of the congruent factors and distance of observation. The inputs serve as a basis for future research, can be validated for other product categories, and subsidize marketing strategies and packaging design.