Relações entre racionalidades na gestão organizacional: um estudo de caso em uma instituição de ensino superior (IES) em Curitiba

Detalhes bibliográficos
Ano de defesa: 2015
Autor(a) principal: Alves, Elizeu Barroso
Orientador(a): Não Informado pela instituição
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Positivo
Brasil
Pós-Graduação
Programa de Pós-Graduação em Administração
UP
Programa de Pós-Graduação: Não Informado pela instituição
Departamento: Não Informado pela instituição
País: Não Informado pela instituição
Palavras-chave em Português:
Link de acesso: https://repositorio.cruzeirodosul.edu.br/handle/123456789/3029
Resumo: The study had as premise the conflicting manifestation between rationalities in the organizational practice, understood at the light of Guerreiro Ramos theory, further developed by several authors of rationality. Our understanding of rationality, based on Ramos (1989), is the instrumental rationality as a claim based in the calculation, whose inherent quality and content, and their actions are oriented to range technical goals or purposes related to economic interests with stated and pre-established aims and detached from an ethical and evaluative notion, in opposition the substantive rationality is understood as a natural attribute of the human being, as lied in the human psyche and it is from it that individuals may seek to conduct their personal life in the direction of self-realization and self-development. The aim of the study was to analyze how is the relationship between instrumental rationality and substantive rationality in organizational discursive practice of a private higher education institution (HEI). Another question is how such rationalities are understood included within the educational evaluative aspects. In addition to the question of rationality, the perspective of Fairclough (2001) discursive contradiction, and the symbolic power conception - in it’s linguistic orientation – from Bourdieu (1996, 2005) were articulated in order to address how the use of power is manifested in this relationship, before rational conflict. This qualitative study had its design as descriptive, carrying out a case study in an HEI in Curitiba (PR), following cross-sectional, with data collected through interviews, triangulated with participant observation and document analysis. It combined the Bardin (2010) content analysis and the critical discourse analysis of Fairclough (2001), operationalized from the Spink and Lima (2000) association maps of ideas. Were selected and analyzed the following organizational processes derived from the Serva (1996) model: (i) values and objectives; (Ii) decision making; (Iii) control; and (iv) conflicts. The choice of these was due to the logic that in these topics there is a predisposition to analyze the rational relationship that matters here, since the values and objectives are starting point of all organizations; so, to keep and reach them, they go through decisions and controls that will shape the conflicts and their resolutions. The data indicate how is the occurrence of such rationales that are in opposite ways, and their coexistence is knotty in conflicts. It is evident how power can - and is used - to hold, mute, manage or control such conflicts of rational actions. We conclude that this relationship occurs in order to make coexist the two rationales; however, the use of symbolic power occurs to ensure the rational conflict resolution in order to mask the instrumental reason, giving a false sense of an inclination towards substantive reason, through contextually played discursive practices, and thus, generating the silencing of educational evaluative aspects. The results indicate the possibility of further discussions on how such relationships can occur in market organizations, such as new studies in the field of higher education in Brazil.