Impact of enjoyment on the usage continuance intention of video-on-demand services

Bibliographic Details
Main Author: Pereira, Rita
Publication Date: 2021
Other Authors: Tam, Carlos
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/122110
Summary: Pereira, R., & Tam, C. (2021). Impact of enjoyment on the usage continuance intention of video-on-demand services. Information and Management, 58(7), 1-11. [103501]. https://doi.org/10.1016/j.im.2021.103501 ---%ABS3%
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network_name_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository_id_str https://opendoar.ac.uk/repository/7160
spelling Impact of enjoyment on the usage continuance intention of video-on-demand servicesEnjoymentExpectation-confirmation modelHedonic system adoption modelInformation system continuanceIntrinsic motivationVideo-on-demandManagement Information SystemsInformation SystemsInformation Systems and ManagementPereira, R., & Tam, C. (2021). Impact of enjoyment on the usage continuance intention of video-on-demand services. Information and Management, 58(7), 1-11. [103501]. https://doi.org/10.1016/j.im.2021.103501 ---%ABS3%Understanding how video-on-demand (VoD) technology evolves and what outcomes can be expected from the continued use of VoD has a greater impact on the long-term viability of an information system. This study examines the behavioural intentions of VoD consumers to continue using the service and further examines the influence of enjoyment on the intention to continue to use. To explore the usage continuance, we adopt the expectation confirmation model (ECM) for information technology and integrate it with the hedonic system adoption model. Our aim is to address the lack of literature around the ECM-IT model extended with hedonic variables and to contribute to the small but growing body of research of VoD services. The partial least squares (PLS) method was used to analyse an online survey of 205 individuals. The results suggest that satisfaction is the greatest predictor of the usage continuance intention and enjoyment strongly impacts satisfaction. Enjoyment in a hedonic system context is a manifestation of positive emotions that are translated into satisfaction. Our model explains 48.1% of the variance of the usage continuance and 53.8% of the satisfaction. The findings of this study offer an opportunity to better understand the long-term viability of VoD Services.NOVA Information Management School (NOVA IMS)Information Management Research Center (MagIC) - NOVA Information Management SchoolRUNPereira, RitaTam, Carlos2024-12-28T01:31:53Z2021-112021-11-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article11application/pdfhttp://hdl.handle.net/10362/122110eng0378-7206PURE: 32974675https://doi.org/10.1016/j.im.2021.103501info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-12-30T01:33:49Zoai:run.unl.pt:10362/122110Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:26:05.863510Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Impact of enjoyment on the usage continuance intention of video-on-demand services
title Impact of enjoyment on the usage continuance intention of video-on-demand services
spellingShingle Impact of enjoyment on the usage continuance intention of video-on-demand services
Pereira, Rita
Enjoyment
Expectation-confirmation model
Hedonic system adoption model
Information system continuance
Intrinsic motivation
Video-on-demand
Management Information Systems
Information Systems
Information Systems and Management
title_short Impact of enjoyment on the usage continuance intention of video-on-demand services
title_full Impact of enjoyment on the usage continuance intention of video-on-demand services
title_fullStr Impact of enjoyment on the usage continuance intention of video-on-demand services
title_full_unstemmed Impact of enjoyment on the usage continuance intention of video-on-demand services
title_sort Impact of enjoyment on the usage continuance intention of video-on-demand services
author Pereira, Rita
author_facet Pereira, Rita
Tam, Carlos
author_role author
author2 Tam, Carlos
author2_role author
dc.contributor.none.fl_str_mv NOVA Information Management School (NOVA IMS)
Information Management Research Center (MagIC) - NOVA Information Management School
RUN
dc.contributor.author.fl_str_mv Pereira, Rita
Tam, Carlos
dc.subject.por.fl_str_mv Enjoyment
Expectation-confirmation model
Hedonic system adoption model
Information system continuance
Intrinsic motivation
Video-on-demand
Management Information Systems
Information Systems
Information Systems and Management
topic Enjoyment
Expectation-confirmation model
Hedonic system adoption model
Information system continuance
Intrinsic motivation
Video-on-demand
Management Information Systems
Information Systems
Information Systems and Management
description Pereira, R., & Tam, C. (2021). Impact of enjoyment on the usage continuance intention of video-on-demand services. Information and Management, 58(7), 1-11. [103501]. https://doi.org/10.1016/j.im.2021.103501 ---%ABS3%
publishDate 2021
dc.date.none.fl_str_mv 2021-11
2021-11-01T00:00:00Z
2024-12-28T01:31:53Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/122110
url http://hdl.handle.net/10362/122110
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 0378-7206
PURE: 32974675
https://doi.org/10.1016/j.im.2021.103501
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 11
application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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