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Exploring the influential factors of continuance intention to use mobile Apps

Bibliographic Details
Main Author: Tam, Carlos
Publication Date: 2020
Other Authors: Santos, Diogo, Oliveira, Tiago
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/94157
Summary: Tam, C., Santos, D., & Oliveira, T. (2018). Exploring the influential factors of continuance intention to use mobile Apps: extending the expectation confirmation model. Information Systems Frontiers, 1-15. https://doi.org/10.1007/s10796-018-9864-5 ---%ABS3%
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network_acronym_str RCAP
network_name_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository_id_str https://opendoar.ac.uk/repository/7160
spelling Exploring the influential factors of continuance intention to use mobile Appsextending the expectation confirmation modelContinuance usageExpectation confirmation model (ECM)Extended unified theory of acceptance and use of technology (UTAUT2)Mobile applications (apps)SoftwareTheoretical Computer ScienceInformation SystemsComputer Networks and CommunicationsSDG 8 - Decent Work and Economic GrowthTam, C., Santos, D., & Oliveira, T. (2018). Exploring the influential factors of continuance intention to use mobile Apps: extending the expectation confirmation model. Information Systems Frontiers, 1-15. https://doi.org/10.1007/s10796-018-9864-5 ---%ABS3%The use of mobile applications (apps) has been growing in the world of technology, a phenomenon related to the increasing number of smartphone users. Even though the mobile apps market is huge, few studies have been made on what makes individuals continue to use a mobile app or stop using it. This study aims to uncover the factors that underlie the continuance intention to use mobile apps, addressing two theoretical models: Expectation confirmation model (ECM) and the extended unified theory of acceptance and use of technology (UTAUT2). A total of 304 questionnaires were collected by survey to test the theoretical framework proposal, using structural equation modelling (SEM). Our findings indicate that the most important drivers of continuance intention of mobile apps are satisfaction, habit, performance expectancy, and effort expectancy.NOVA Information Management School (NOVA IMS)Information Management Research Center (MagIC) - NOVA Information Management SchoolRUNTam, CarlosSantos, DiogoOliveira, Tiago2024-12-28T01:31:50Z2020-022020-02-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article15application/pdfhttp://hdl.handle.net/10362/94157eng1387-3326PURE: 4358701https://doi.org/10.1007/s10796-018-9864-5info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-12-30T01:33:38Zoai:run.unl.pt:10362/94157Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:15:11.088253Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Exploring the influential factors of continuance intention to use mobile Apps
extending the expectation confirmation model
title Exploring the influential factors of continuance intention to use mobile Apps
spellingShingle Exploring the influential factors of continuance intention to use mobile Apps
Tam, Carlos
Continuance usage
Expectation confirmation model (ECM)
Extended unified theory of acceptance and use of technology (UTAUT2)
Mobile applications (apps)
Software
Theoretical Computer Science
Information Systems
Computer Networks and Communications
SDG 8 - Decent Work and Economic Growth
title_short Exploring the influential factors of continuance intention to use mobile Apps
title_full Exploring the influential factors of continuance intention to use mobile Apps
title_fullStr Exploring the influential factors of continuance intention to use mobile Apps
title_full_unstemmed Exploring the influential factors of continuance intention to use mobile Apps
title_sort Exploring the influential factors of continuance intention to use mobile Apps
author Tam, Carlos
author_facet Tam, Carlos
Santos, Diogo
Oliveira, Tiago
author_role author
author2 Santos, Diogo
Oliveira, Tiago
author2_role author
author
dc.contributor.none.fl_str_mv NOVA Information Management School (NOVA IMS)
Information Management Research Center (MagIC) - NOVA Information Management School
RUN
dc.contributor.author.fl_str_mv Tam, Carlos
Santos, Diogo
Oliveira, Tiago
dc.subject.por.fl_str_mv Continuance usage
Expectation confirmation model (ECM)
Extended unified theory of acceptance and use of technology (UTAUT2)
Mobile applications (apps)
Software
Theoretical Computer Science
Information Systems
Computer Networks and Communications
SDG 8 - Decent Work and Economic Growth
topic Continuance usage
Expectation confirmation model (ECM)
Extended unified theory of acceptance and use of technology (UTAUT2)
Mobile applications (apps)
Software
Theoretical Computer Science
Information Systems
Computer Networks and Communications
SDG 8 - Decent Work and Economic Growth
description Tam, C., Santos, D., & Oliveira, T. (2018). Exploring the influential factors of continuance intention to use mobile Apps: extending the expectation confirmation model. Information Systems Frontiers, 1-15. https://doi.org/10.1007/s10796-018-9864-5 ---%ABS3%
publishDate 2020
dc.date.none.fl_str_mv 2020-02
2020-02-01T00:00:00Z
2024-12-28T01:31:50Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/94157
url http://hdl.handle.net/10362/94157
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1387-3326
PURE: 4358701
https://doi.org/10.1007/s10796-018-9864-5
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 15
application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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