Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model

Bibliographic Details
Main Author: Santos, Diogo Manuel Leitão Vinagre Piteira dos
Publication Date: 2017
Format: Master thesis
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/19896
Summary: Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
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spelling Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation modelAplicações móveis (Apps)Continuance usageExpectation confirmation model (ECM)Extended unified theory of acceptance and use of technology (UTAUT2)Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business IntelligenceThe use of mobile applications (Apps) has been growing in the world of technology, a phenomenon related to the increasing number of smartphone users. With a huge mobile Apps market, few studies have been made on what makes individuals continue to use a mobile App or stop using it. This study aims to uncover the factors that underlie the continuance intention to use mobile Apps, addressing two theoretical models: Expectation confirmation model (ECM) and the extended unified theory of acceptance and use of technology (UTAUT2). A total of 304 valid questionnaires were collected by survey to test the theoretical framework proposal, using structural equation modelling (SEM). Our findings indicate that the most important drivers of continuance intention of mobile Apps are respectively; satisfaction, habit, performance expectancy, and effort expectancy.Oliveira, Tiago André Gonçalves Félix deTam Chuem Vai, CarlosRUNSantos, Diogo Manuel Leitão Vinagre Piteira dos2020-01-06T01:30:32Z2017-01-062017-01-06T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/19896TID:201541416enginfo:eu-repo/semantics/embargoedAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-22T17:24:32Zoai:run.unl.pt:10362/19896Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T16:55:25.571604Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model
title Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model
spellingShingle Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model
Santos, Diogo Manuel Leitão Vinagre Piteira dos
Aplicações móveis (Apps)
Continuance usage
Expectation confirmation model (ECM)
Extended unified theory of acceptance and use of technology (UTAUT2)
title_short Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model
title_full Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model
title_fullStr Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model
title_full_unstemmed Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model
title_sort Exploring the influential factors of continuance intention to use mobile apps : extending the expectation confirmation model
author Santos, Diogo Manuel Leitão Vinagre Piteira dos
author_facet Santos, Diogo Manuel Leitão Vinagre Piteira dos
author_role author
dc.contributor.none.fl_str_mv Oliveira, Tiago André Gonçalves Félix de
Tam Chuem Vai, Carlos
RUN
dc.contributor.author.fl_str_mv Santos, Diogo Manuel Leitão Vinagre Piteira dos
dc.subject.por.fl_str_mv Aplicações móveis (Apps)
Continuance usage
Expectation confirmation model (ECM)
Extended unified theory of acceptance and use of technology (UTAUT2)
topic Aplicações móveis (Apps)
Continuance usage
Expectation confirmation model (ECM)
Extended unified theory of acceptance and use of technology (UTAUT2)
description Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business Intelligence
publishDate 2017
dc.date.none.fl_str_mv 2017-01-06
2017-01-06T00:00:00Z
2020-01-06T01:30:32Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/19896
TID:201541416
url http://hdl.handle.net/10362/19896
identifier_str_mv TID:201541416
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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