Da boca ao coração: o olhar de odontólogos a partir das suas experiências profissionais e humanizadoras com pacientes

• Ano de defesa: 2017
• Autor(a) principal: Costa, Luciana Alves da [UNIFESP]
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de São Paulo (UNIFESP)
• Palavras-chave em Português: Dentistry; Qualitative research; Narratives; Oral surgeon; Modern; Odontologia; Pesquisa qualitativa; Narrativas; Cirurgião dentista; Moderno; Saúde Coletiva
• Link de acesso: https://sucupira.capes.gov.br/sucupira/public/consultas/coleta/trabalhoConclusao/viewTrabalhoConclusao.jsf?popup=true&id_trabalho=5157462; http://repositorio.unifesp.br/handle/11600/41870

Dentistry in Brazil, on encompassing almost 20% of all dentists worldwide as well as being immersed in a dynamic market fueled by advances in technology and science, is taking an unprecedented course. The purpose of this study was to hear from oral surgeons working in Sao Paulo, seeking to understand their motivations, dilemmas and expectations in their different sectors of practice (i.e.: public, private, hospitals, etc.). Therefore, a qualitative study was conducted. The oral history methodology was chosen to approach this study and was performed in 12 open interviews with oral surgeons from different professional scenarios and highly diverse specialties. This methodology was carried out in the following steps: interview (electronically recorded), transcription (recordings passed into written form), textualization and transcription (intermediate and final phase of processed text), text review and validation by interviewed candidates. Upon written consent from dentists, the analysis process began, using phenomenology and hermeneutics as the method, combined with immersion and crystallization, which consists of reading and rereading the narratives, until themes and issues arose. As a result, four themes were identified and analyzed: “Dentistry as profession of choice: reasons and motivation”, “workforce and insights on dentistry”, “process of dehumanizing dentistry” and “the importance of meaningful professional experiences”. These themes involve issues that go beyond the narratives and realities of oral surgeons within the most varied contexts. This study bears importance and relevance for dentists, dentistry students, health professionals and other professionals who wish to understand the reality and challenges of modern oral surgeons who find themselves immersed in a dynamic, demanding, innovative and, too often, dehumanizing workforce.