Análise da cultura voltada à inovação em organizações rumo à excelência na região de Santa Maria - RS

Detalhes bibliográficos
Ano de defesa: 2014
Autor(a) principal: Beltrame, Thiago Favarini
Orientador(a): Não Informado pela instituição
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Federal de Santa Maria
BR
Engenharia de Produção
UFSM
Programa de Pós-Graduação em Engenharia de Produção
Programa de Pós-Graduação: Não Informado pela instituição
Departamento: Não Informado pela instituição
País: Não Informado pela instituição
Palavras-chave em Português:
Link de acesso: http://repositorio.ufsm.br/handle/1/8310
Resumo: The competitive environment grows more and more. This puts some pressure on organizations to present something more than just trading products and services. Then, it appears the innovation as a key factor for differentiation. This study aims to make an analysis of the culture focused on management innovation in organizations in search of excellence. The population consists of organizations that won the Gaucho Program of Quality and Productivity awards (PGQP) in Santa Maria (RS) and that have a system of asset management based on criteria of excellence. This work include some literature of the area and, after, an exploratory research through the application of a questionnaire which consisted of opened and closed questions. The research showed that the majority of organizations identified the importance of innovation in the organizational environment; however, there is often a lack of funds for investment. It was verified that leadership encourages, in most cases, the development of creative ideas and it provides a supportive environment for it. The cost was identified as the main problem when innovating and it is also noticed that there are few investments in research and development (P&D) of product or service, mainly due to the delay of return. Finally, it was found that most organizations recognize the development of talents and entrepreneurial ideas. It is concluded that organizations identify how innovation is important and that a management innovation would provide a competitive advantage and increase quality and productivity, essential for survival of organizations.