Entre a modernidade e a economicidade: uma proposta de implementação do processo administrativo eletrônico na Pró-Reitoria de Administração da Universidade Federal da Paraíba

Detalhes bibliográficos
Ano de defesa: 2019
Autor(a) principal: Paiva, Italo Simplicio de Freitas
Orientador(a): Não Informado pela instituição
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Federal da Paraíba
Brasil
Educação
Programa de Pós-Graduação em Mestrado em Gestão de Organizações Aprendentes
UFPB
Programa de Pós-Graduação: Não Informado pela instituição
Departamento: Não Informado pela instituição
País: Não Informado pela instituição
Palavras-chave em Português:
PRA
Link de acesso: https://repositorio.ufpb.br/jspui/handle/123456789/18834
Resumo: The purpose of this study is to analyze how the implementation of the electronic administrative process in the UFPB during the first months has been changing the administrative routines of the Administrative Pro-Rectorate. With the establishment of a legal framework and the requirement of society and control agency, the electronic administrative process is consolidated as an important management tool aligned to the governance of Brazilian public organizations, by reconfiguring the way administrative processes are carried out. As background of the work, a survey of the publications situation in the area of the study was carried out over the last three years, as well as theoretical discussion on Public Administration, the different modalities of governance in the public service and process management. Methodologically, the work has a qualitative nature with the use of documentary sources, such as regulations referring to the electronic process, publications describing aspects about the implementation in other organs, and the use of BPMN to map the forms of creation of administrative processes before and after implementation of the electronic process. Internal news and documents were also used to describe the situation of the electronic administrative process and to analyze evidence regarding the variation of productivity in the first months of implementation, using the Pro-Rectorate's Administration protocol indicators. Although the implementation process is in its infancy, the institution gives signs that the implementation of changes has been gradually assimilated, necessitating adjustments in relation to the procedures adopted and to the performance of the SIPAC. The protocol data, even if preliminary, present evidence of increased productivity in the activities of the Pro-Rectorate of Administration.