" É diferente, mas tem muita coisa igual": diálogos com a clínica da atividade a partir de uma pesquisa com profissionais de recursos humanos

• Ano de defesa: 2015
• Autor(a) principal: Ana Paula de Castro Almeida
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Minas Gerais; Brasil; FAF - DEPARTAMENTO DE PSICOLOGIA; Programa de Pós-Graduação em Psicologia; UFMG
• Palavras-chave em Português: Clínica da atividade; Instrução ao sósia; Recursos humanos
• Link de acesso: http://hdl.handle.net/1843/30122

Over the years, the changes that have occurred in Brazil drove companies to change, significantly, how they manage their employees, requiring even more focus on developing policies and employee management practices. Therefore, the performance of HR professionals has undergone major changes, and needs to adapt their profile and activities in the face of new demands. This new form of action, as part of strategic management of the business, brings a series of impasses and difficulties for these professionals. Without finding space in their companies to share them, they search for autonomous groups formed by peers to enable the sharing of these experiences. However, these meetings, especially in the case of the group subject of the study in this thesis - Human Resources Professionals Group (GPRH) - occur in meeting format, with a set schedule and a limited workload, making it difficult for these exchanges to occur in more detailed way. The purpose of this study was to offer, from the theoretical and methodological resources proposed by the clinical activity, a place for some members of GPRH, who were willing to participate in our research so that this in-depth sharing became possible and thereby caused transformative effects and benefits in their activities. The confrontations with peers originated from a methodological tool used, the instruction to doubled, put into circulation difficulties and obstacles present in their everyday work, in addition to bringing out the way each one handles these situations. This resulted in improving their practices as of their questions on ways to speak, feel and perform their activities, albeit not always explicit, are now consolidated in their professional environment. The possibility of development of the dimensions that compose their craft made these professionals extend their range on their own activities and their working environment. It also concludes that the opportunity to meet in a space outside the mold of GPRH meetings and the freedom dealing with all topics around the professional context were essential for establishing trust between them, was so fundamental in illustrating the real activity and stylistic contribution of each one.