INDICADORES DE GERENCIAMENTO DA QUALIDADE DAS FORÇAS POLICIAIS MILITARES: UM ESTUDO DE CASO DO 23º BATALHÃO DE POLÍCIA MILITAR DO RIO DE JANEIRO RJ

• Ano de defesa: 2007
• Autor(a) principal: Souza, Regis Pereira de
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Programa de Pós-graduação em Sistemas de Gestão; Segurança do Trabalho, Meio-ambiente, Gestão pela Qualidade Total
• Palavras-chave em Português: Palavras Chave: Ética; Comportamento e postura policial; Conduta corporativa policial; Eficiência e eficácia policial; Keywords: Ethics; Behavior and police position; Police corporative behavior; Efficiency and police effectiveness; CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO
• Link de acesso: https://app.uff.br/riuff/handle/1/20457

The present study has been analyzed the evaluation of the ethics as critical factor of success in the efficiency/effectiveness of the police forces: demonstrating the ethics importance in military Police institutions. Ethics is a critical condition of success for Police Forces and an essential point for the same forces take their job with efficacy and efficiency. At the same time we observe that ethics is in a secondary relegated position whenever should be in a highest position of a organizational corporative policy in whatever police forces. Nowadays the ethics´ maintenance stage has been significant point for almost a total loss by the credit s population and makes the consequent appearing of new institutions to control several Polices forces misconducts. The survey expanding searches to form about the main index fingers (indicators) of quality manager inside of police military services, checking the deliberation and influence of ethnics origin. The research try to show an actual appearance of criminality and violence situation besides of explain the quality indicators manager to the main customer, the citizens.