O IMPACTO DA MODERNA GESTÃO INTEGRADA NA FORÇA DE TRABALHO DE UMA EMPRESA DE ENERGIA COM FOCO NA QUESTÃO COMPORTAMENTAL.

• Ano de defesa: 2009
• Autor(a) principal: Lima, José Amaro Barcelos
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Programa de Pós-graduação em Sistemas de Gestão; Segurança do Trabalho, Meio-ambiente, Gestão pela Qualidade Total
• Palavras-chave em Português: SMS; gestão integrada; comportamento do trabalhador; EHS; integrated management; employee behavior; CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO
• Link de acesso: https://app.uff.br/riuff/handle/1/19017

This dissertation examines the behavioral aspect of workers in the face of management changes from the new Integrated Health, Safety and Environment (HSE). The demands of this integrated management, including implementation of new rules and generate a pressure on the workers did not exist before. This research examines the interaction between workers and management of these new guidelines and regulations. In this context, the behavior of workers is a central factor and requires attention by imposing significant changes to people in their individual decisions and interference in interpersonal relationships. It was observed that people tend to resist what they perceive as a threat to the routine performance of their duties. The analysis and discussion of the subject were made by literature review and field research. The literature review addressed the principles of safety culture, highlighting the importance of behaviors and attitudes of employees facing organizational change. The field research was based on structured questionnaires among workers in an electricity distribution company and among the leaders of unions representing the category. In conclusion, it was found that the implementation of Integrated Management System is an important tool to motivate the development of culture in the company preventionist researched, but it is still necessary to understand the perceptions of workers and union representatives, with respect to the continuous improvement system.