Detalhes bibliográficos
| Ano de defesa: |
2021 |
| Autor(a) principal: |
Gasparelo, Elizandra Petriu
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| Orientador(a): |
Lima, Luciano Ferreira de
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| Banca de defesa: |
Não Informado pela instituição |
| Tipo de documento: |
Dissertação
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| Tipo de acesso: |
Acesso aberto |
| Idioma: |
por |
| Instituição de defesa: |
Universidade Estadual do Centro-Oeste
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| Programa de Pós-Graduação: |
Programa de Pós-Graduação em Administração (Mestrado Profissional)
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| Departamento: |
Unicentro::Departamento de Ciências Sociais Aplicadas
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| País: |
Brasil
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| Palavras-chave em Português: |
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| Palavras-chave em Inglês: |
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| Palavras-chave em Espanhol: |
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| Área do conhecimento CNPq: |
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| Link de acesso: |
http://tede.unicentro.br:8080/jspui/handle/jspui/1826
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Resumo: |
Financial market suffers constant impact by technical and institutional pressures, what reflects a need for innovation, economic efficiency, and legitimacy. Last decades, a changing process has become imperative for organization survival. Changes are noticeable through organizational positioning, which reflects on structure transformation, and reformulation on strategies and management practices. Thereby, this study has as guiding question understanding changes on Sistema Cresol from two perspectives: Strategic answers and Stakeholders. This research was carried out in the Cooperativa de Crédito Cresol, organization which integrates the National Financial System (SFN in its Portuguese acronym). As theoretical and analytical bases, this study is supported by theories from different paradigms introduced by Burrell and Morgan (1979), interpretive and functionalist: Strategical Answers introduced by Oliver (1991), and Stakeholders Theory discussed by Donaldson and Preston (1995). To establish connections of results from different theoretical perspectives, the study applies interaction strategy developed by Schultz and Hatch (1996). Thereunto, the research performed had qualitative approach, and it is an exploratorydescriptive case study. Data collection took place through semi-structured interviews, Sustainability Reports, Balance Sheet and Activity Reports disclosed by the Cooperative from 2016 to 2020. Content Analysis was used with Software Nvivo (QSR International is a qualitative research) as help for categorization and data analysis. Within the categories Strategic Answers, 54 quotations acquiescence (A) were identified, also 52 for commitment (C), 21 for evasion (E), 16 manipulate (M), and 2 challenge (D). All the dimensions of the Stakeholders theory were made evident as well: 82 quotations within the descriptive category (DD), 67 in the instrumental one (DI), and 93 as normative (DN). Categories were sub-codified into theoretical perspectives. Results point that before different pressures practiced by several authors, the Cooperative answered through strategical answers. With legitimacy and economic efficiency as objective, the organization adopted mimetic isomorphism, what made it similar to International Cooperative models (Europe), reflecting on public aspects, technology, products and services, also financial results. Within Stakeholders dimensions, relationship and proximity with stakeholders were noticed, obtaining acceptation on the economic efficiency by the cooperative, comprising the importance of cooperation and development among interesting parts and actions regarding the three dimensions. Through multiparadigm meta-theory analysis, the possibility to establish connections on different paradigms is reasoned. As practical contribution, it is concluded that the study is unprecedented for researches, what enables to provide an Executive Summary organization synthesizing the contributions for the practices, further defending the idea that is possible obtaining convergences of transferability, what interconnects and complements different theoretical perspectives. |
