Diretrizes para a gestão da qualidade do processo de projeto em empresas de pré-fabricados baseado na norma NBR ISO 9001:2000

Detalhes bibliográficos
Ano de defesa: 2009
Autor(a) principal: Bergami, Mara Lúcia
Orientador(a): Novaes, Celso Carlos lattes
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Federal de São Carlos
Programa de Pós-Graduação: Programa de Pós-Graduação em Engenharia Civil - PPGECiv
Departamento: Não Informado pela instituição
País: BR
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: https://repositorio.ufscar.br/handle/20.500.14289/4648
Resumo: The project process is critical so that be achieved the objectives of quality for constructive prefabricated concrete. The correct development of a project process, from the program systematization of quality management, promote to the efficacy of the entire production project. Thus, this dissertation has the objective to propose guidelines for effective implementation of project requirements established by section 7.3 and others sections related to the project process, referenced in standard NBR ISO 9001:2000 to manufacture companies of prefabricated concrete. These guidelines were established from the review of literature and of the explorative case study, accomplished in three manufacture companies of prefabricated concrete, where through a preliminary questionnaire and observation, we can collect data that identify the attention points for quality management of process project. To achieve the objectives above, were investigated aspects such as: the project relevance to the concrete prefabs industry, the method of project coordination in prefab and the impact of non-conformance projects for the production process (production and setting prefabricated project).