Análise do efeito da liderança sobre a cultura organizacional das agências do INSS da região administrativa de Araraquara/SP

• Ano de defesa: 2018
• Autor(a) principal: Somenzari, Marcel Sigrist
• Orientador(a): Sacomano Neto, Mário
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de São Carlos; Câmpus São Carlos
• Programa de Pós-Graduação: Programa de Pós-Graduação em Gestão de Organizações e Sistemas Públicos - PPGGOSP
• Palavras-chave em Português: Liderança; Cultura organizacional; Organização pública; Instituto Nacional do Seguro Social (INSS); Modelagem de Equações Estruturais (MEE)
• Palavras-chave em Inglês: Leadership; Organizational culture; Public organization; Structural Equation Modeling (SEM)
• Área do conhecimento CNPq: CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA::ADMINISTRACAO DE PESSOAL; CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA::ORGANIZACOES PUBLICAS; CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA; ENGENHARIAS::ENGENHARIA DE PRODUCAO::PESQUISA OPERACIONAL; CIENCIAS EXATAS E DA TERRA::PROBABILIDADE E ESTATISTICA::ESTATISTICA::REGRESSAO E CORRELACAO
• Link de acesso: https://repositorio.ufscar.br/handle/20.500.14289/10282

The present research discusses the relations between leadership and organizational culture in the Brazilian public sector. The objective of the study was evaluate the effect of leadership on the organizational culture of thirteen agencies of the Instituto Nacional do Seguro Social (INSS) of the Araraquara administrative region, located in the interior of the State of São Paulo. The work was carried out through a survey, namely, a data collection for the accomplishment of a correlational study. For this purpose, two models of survey questionnaires for quantitative analysis were used: the Multifactor Leadership Questionnaire, developed by Bass and Avolio (1990), and the Competing Values Framework, produced by Cameron and Quinn (2006). The assertions of the questionnaires were adapted to the 5-point Likert scale. The questionnaires were applied to the organizational individuals of the agencies under study, obtaining a valid sample of 166 respondents, being 13 managers and 153 employees of the agencies teams surveyed. For the treatment of the data collected in the survey, descriptive and exploratory analyzes were carried out, using the partial least squares approach of the structural equation modeling method (HAIR; RINGLE; SARSTEDT, 2011). It was possible to validate the relationships identified between the leadership and organizational culture constructs in the INSS agencies of the Araraquara administrative region. The results demonstrate the predominance of the transformational leadership style (BURNS, 1978; BASS; AVOLIO, 1993) and the type of clan culture (CAMERON; QUINN, 2006), as well as the correlation between these two constructs as the one that most stood out among the several correlations present between leadership and organizational culture in the INSS agencies surveyed. Finally, it was possible to conclude that, in the perception of the respondents, leadership influences the culture of a public organization, through a positive correlation of high statistical significance (COHEN, 1992).