Detalhes bibliográficos
| Ano de defesa: |
2016 |
| Autor(a) principal: |
Jerônimo, Luciana Saraiva de Oliveira
 |
| Orientador(a): |
Gerbase, Carlos
|
| Banca de defesa: |
Não Informado pela instituição |
| Tipo de documento: |
Tese
|
| Tipo de acesso: |
Acesso aberto |
| Idioma: |
por |
| Instituição de defesa: |
Pontifícia Universidade Católica do Rio Grande do Sul
|
| Programa de Pós-Graduação: |
Programa de Pós-Graduação em Comunicação Social
|
| Departamento: |
Faculdade de Comunicação Social
|
| País: |
Brasil
|
| Palavras-chave em Português: |
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| Área do conhecimento CNPq: |
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| Link de acesso: |
http://tede2.pucrs.br/tede2/handle/tede/6834
|
Resumo: |
The dialogue between state government and citizen held in a digital platform for public consultation is the source of this investigation. Based on Bakhtin’s phenomenological method and Haberma’s program in formal pragmatics, the thesis analyzes the online verbal interaction materialized on digital public consultation to identify characteristics and to define the type of rational-concrete-intentional dialogue required to expand the popular participation on Public Administration. The interpretation of the online verbal interaction structure occur on two levels. The first level explores the dialogism between the governor enunciation and the citizen enunciation that are written and posted on the Rio Grande do Sul state homepage, called “Gabinete Digital”. The second level examines and exposes the materiality of communicative rationality within this interaction process. The two levels reveal the pragmatic and the semantic dimensions of the dialogue. The research practice is divided in three steps. First of all, the digital public consultation description (empirical research context). Secondly, the qualitative analysis of the enunciative sequences without neglecting their individual enunciation in each digital public consultation. Thirdly, the data interpretation based on the mobilized theoretical support, which helped to define the characteristics and form of dialogue that is identified after the investigation. The type of dialogue that arises from research is named online thematic dialogue between state government and citizen, producing a narrow sense of dialogue that takes place in conditions and empirical context investigated, and it differs from other forms of dialogue. This new concept of dialogue will be able to contribute to develop guidelines, methodologies and assessment strategies to readapt the digital public consultation, amplifying the citizen influence and improving the citizen participation on political decisions. |
