Vivências do luto no ambiente de trabalho por profissionais da região metropolitana de São Paulo

Detalhes bibliográficos
Ano de defesa: 2016
Autor(a) principal: Marras, Cibele Martins de Oliveira lattes
Orientador(a): Franco, Maria Helena Pereira
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Pontifícia Universidade Católica de São Paulo
Programa de Pós-Graduação: Programa de Estudos Pós-Graduados em Psicologia: Psicologia Clínica
Departamento: Faculdade de Ciências Humanas e da Saúde
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: https://tede2.pucsp.br/handle/handle/18931
Resumo: Grief is a human experience after the loss of a significant person. It enters the workplace, although companies and workers try to avoid it. This study aimed to comprehend the experience of grief in workers in the workplace through the evaluation of expected symptoms and reactions after the loss of a loved one. The method used was of a midst research with quantitative and qualitative analyses. The data basis was collected by internet by an on-line questionnaire. Thirty-four bereaved people of the metropolitan region of São Paulo that were working in the period of the death of their loved ones attended the research. The symptoms and reactions were divided in categories and classified by their effects in the performance of the worker. The physical and psychosomatic, emotional, relationship, cognitive and work related areas had more frequency of negative effects. Spiritual and resilient areas had more positive effects. A grouping of the sample was done by clusters, and divided them in 3 groups. Group 1 do not have effects of the symptoms, group 2 had the negative effects, and group 3 do not have the symptoms and had more positive effects of spiritual and resilient areas. Gender had influence in the answers; women reported more negative effects than men. In the qualitative analyses, work was positive and had a coping factor when the company is flexible and when provides social support to the bereaved worker. It has negative effect when the worker is threatened by his low performance and when do not recognize the loss and the bereaved. About the experience of the grief, the bereaved refers difficulty of being present, illness after the loss, lack of emotional control and the secondary losses. But they too refer review of life choices and the help of specialized support of doctors and psychologists