Processos comunicacionais colaborativos em rede: um estudo a respeito da ecologia de saberes em meta-plataformas open source

• Ano de defesa: 2017
• Autor(a) principal: Nêto, Juliana Caetano
• Orientador(a): Leão, Lucia Isaltina Clemente
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Pontifícia Universidade Católica de São Paulo
• Programa de Pós-Graduação: Programa de Estudos Pós-Graduados em Comunicação e Semiótica
• Departamento: Faculdade de Filosofia, Comunicação, Letras e Artes
• País: Brasil
• Palavras-chave em Português: Comunicação de massa - Recursos de redes de computadores; Comunicação - Inovações tecnológicas; Ecologia de saberes
• Palavras-chave em Inglês: Mass Communication - Computer networking features; Communication - Technological innovations; Ecology of knowledge
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAO
• Link de acesso: https://tede2.pucsp.br/handle/handle/20208

In the context of the culture of participation, the number of collective actions is growing every day. The thesis discusses the networked communication processes and the power that emerges in collective actions for social transformation. Our hypothesis is that the meta-plataforms that manage the crowdactions, so called because they are known from the use of the prefix crowd, are systems that favor community empowerment, act on the affective engagement of multiple agents and enable the creative emergence of responses to social problems. The methodology adopted is based on the mapping of poetic maps in cyberspace (Lúcia Leão) and case studies of collaborative meta-plataforms that were developed following different types of management models (bottom-up, middle-out and top-down). The thesis articulates relations with Stuart Hall, Zygmunt Bauman and Michel Maffesoli, who contribute to the problematization about the idea of identity and affective associations in groups. The research is anchored in the perspective of the creation processes of Lúcia Leão and Steven Johnson. As a result, the thesis has shown that meta-platforms are examples of systems founded on the knowledge ecology paradigm. The processes that make up these systems operate through open source structures, whose customization allows for an amplification of the offer of solutions, and create concrete possibilities of social transformation. In addition, systems are examples of knowledge production in the contemporary world as they create spaces for dialogue and favor the articulation of different agents in problem mediation