Perspectivas organizacional e tecnológica da aplicação de analytics nas organizações

Detalhes bibliográficos
Ano de defesa: 2016
Autor(a) principal: Britto, Fernando Perez de lattes
Orientador(a): Não Informado pela instituição
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Pontifícia Universidade Católica de São Paulo
Programa de Pós-Graduação: Programa de Estudos Pós-Graduados em Tecnologias da Inteligência e Design Digital
Departamento: Faculdade de Ciências Exatas e Tecnologia
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: https://tede2.pucsp.br/handle/handle/19282
Resumo: The use of Analytics technologies is gaining prominence in organizations exposed to pressures for greater profitability and efficiency, and to a highly globalized and competitive environment in which cycles of economic growth and recession and cycles of liberalism and interventionism, short or long, are more frequents. However, the use of these technologies is complex and influenced by conceptual, human, organizational and technologicalaspects, the latter especially in relation to the manipulation and analysis of large volumes of data, Big Data. From a bibliographicresearch on the organizational and technological perspectives, this work initially deals with theconcepts and technologies relevant to the use of Analytics in organizations, and then explores issues related to the alignment between business processes and data and information, the assessment of the potential of theuseofAnalytics, the use of Analytics in performance management, in process optimization and as decision support, and the establishment of a continuousimprovement process. Enabling at the enda reflection on the directions, approaches, referrals, opportunities and challenges related to the use of Analytics in organizations