ANTECEDENTES DO ENGAJAMENTO E DA INTENÇÃO EM PERMANECEREM PROJETOS SOCIAIS: UM ESTUDO EM INSTITUIÇÕES DE ENSINO SUPERIOR DO ESTADO DE SÃO PAULO

Detalhes bibliográficos
Ano de defesa: 2017
Autor(a) principal: SILVA, ANA ROSA DA
Orientador(a): Capellozza, Alexandre
Banca de defesa: Kuniyoshi , Marcio Shoiti, Zambaldi, Felipe
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Metodista de Sao Paulo
Programa de Pós-Graduação: Administracao
Departamento: Administracao::Programa de Pos Graduacao em Administracao
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: http://tede.metodista.br/jspui/handle/tede/1627
Resumo: Some organizations have been concerned in offering social projects that involve the overall community and its employees. These projects are carried with the participation of volunteers. The initiative empower citizenship and social consciousness of individuals, involving them in building a better future. This study proposes to identify background factors of volunteer behavioral intention to remain in social projects and engage in the institutions where the social work is accomplished. Altruism variables and switching costs were analyzed in order to increase knowledge in engagement and intention to remain history on social projects. The research is based on a quantitative research approach with single cross-section exploratory study, where data were collected through a survey, obtaining 351 completed questionnaires. To test the study hypothesis, structural equations based on the PLS-PM (Partial Least Squares Path Modeling) were analyzed, resulting in satisfactory grades concerning the investigated construct and proposed model and some relations between constructs being classified as significant. The results indicate that switching costs and altruism positively influence the engagement of individuals in the organization responsible for the social projects and that engagement and switching costs positively influence the intention to remain in social projects. Understanding motivations and determinants of commitment to voluntary work is crucial for managers of this workforce on being able to design effective mechanisms of attraction, engagement and retention of said volunteers.