A COMUNICAÇÃO ORGANIZACIONAL NA JUSTIÇA DO TRABALHO BRASILEIRA: da rotina operacional à gestão estratégica

• Ano de defesa: 2014
• Autor(a) principal: Rossi, Aline Maria de Castro Silva
• Orientador(a): Bueno, Wilson da Costa
• Banca de defesa: Sá, José de , Giacomini Filho, Gino
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Metodista de São Paulo
• Programa de Pós-Graduação: PÓS GRADUAÇÃO EM COMUNICAÇÃO
• Departamento: Processo Comunicacionais
• País: BR
• Palavras-chave em Português: comunicação organizacional; comunicação estratégica; Poder Judiciário
• Palavras-chave em Inglês: Organizational communication; strategic communication; Judiciary
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::COMUNICACAO
• Link de acesso: http://tede.metodista.br/jspui/handle/tede/699

This dissertation is about how the organizational communication is carried out under the Labor Court of Brazil and aimed to see how they perform their main activities in this area in regional labor courts, relating them to the strategic performance of the institutions. To achieve this goal, we made use of literature search, highlighting aspects of the judiciary in our country and also the main theories of strategic business communication. We also performed the analysis of documents that helped get historical data on communication in this branch of justice. Finally, we proceed to the questionnaires and conducting interviews, through which we can obtain an overview of the current situation of communication departments in the TRTs. The analysis performed showed the evolution experienced by the areas of communication of the courts in recent years. We found that most departments develop strategic plans and executes the actions planned, providing relevant services to the organization and also to society as a whole. However, we found that such planning is not conducted on the basis of diagnosis and that the courts have not yet consolidated a culture of research neither a culture of communication. We seek, therefore, to point out ways that communication can be performed in these institutions increasingly strategic and integrated way to manage activities and projects.