Análise do valor do uso da tecnologia da informação baseada em princípios econômicos

• Ano de defesa: 2006
• Autor(a) principal: Sanchez, Otávio Próspero
• Orientador(a): Albertin, Alberto Luiz
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Sistemas de informação; Modelo de análise de investimentos; Tecnologia da informação; Efetividade; Análise de valor
• Palavras-chave em Inglês: Information technology; Investments effectiveness; Model for investment analysis; Value added analysis
• Link de acesso: https://hdl.handle.net/10438/2601

This thesis consists on a study regarding the IT (Information Technology) investments effectiveness evaluation, conducted in the firm level, based on a model named MATIF – Firm-Level Model of Analysis of IT uses benefits. The proposition foundations lay on the consideration that economic inefficiencies are related and determinants to the effectiveness of the IT utilization at the firm-level. In order to analyze the inherent propositions, this work produced a field research with embedded multiple case method, conducted in the financial sector, with 3 banks, and considered as unit of analysis 8 of those IT applications projects, accessed at different implementation stages and different success levels. As a final result the study reach to the confirmation of the proposition witch associates the previous economic inefficiencies to the perception of IT investments effectiveness. This work has as the main contributions to the Academy the proposition of a plausible explanation of the effectiveness determinants in IT investments and a modeling tool for ex-ante evaluations, as well as indications for future research and developments in the area. It is also provided to the managerial practice the possibility of using the MATIF model, as long as it is added a guide for its practical utilization.