Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI

Detalhes bibliográficos
Ano de defesa: 2018
Autor(a) principal: Andrade Neto, Jorge Aguiar de
Orientador(a): Escrivão Junior, Álvaro
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Não Informado pela instituição
Programa de Pós-Graduação: Não Informado pela instituição
Departamento: Não Informado pela instituição
País: Não Informado pela instituição
Palavras-chave em Português:
Link de acesso: https://hdl.handle.net/10438/24120
Resumo: In a world where health care costs are constantly increasing, the population is aging, health systems are fragmented and there’s dissemination of technological information – the shared health information, amongst all healthcare system, should add value to the patient and their experience. Due to the lack of interoperability, one can see many losses during the process, inadequate security for the doctors and the patient and increase in the cost of care. The objective of this dissertation is to identify what are the main challenges in the Brazilian supplementary health assistance industry, as well as to analyze the way health providers, IT professionals, doctors and nurses cope with these challenges. This dissertation underlined a series of questions that were sent to professionals in the area of group medicine. From their answers, a conclusion could be drawn since these industry professionals outline a few factors that define the problem of inoperability. These factors include security, privacy, political issues, and architecture of semantic diagnosis. In conclusion, one was able to understand that there are many challenges involving this issue. Moreover, it was possible to notice a diverse opinion between doctors, IT managers and health care managers – which caracterizes a lack of care in regards to the current problems. The issues with interoperability are vast, however, it will only run smoothly if there are public policy regulations and sponsorship for an integrated software system enrollment.