O uso dos sistemas de gestão por empreendedores: análise dos antecedentes e impactos nos resultados das organizações

• Ano de defesa: 2021
• Autor(a) principal: Motta, Artur Machado da
• Orientador(a): Zambaldi, Felipe, Scornavacca, Eusebio
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Sistemas de gestão; Maturidade organizacional; Capacitação do empreendedor; Incerteza do ambiente; Mentalidade startup enxuta; Estratégias de inovação; Competitividade organizacional; Performance organizacional; Capacidades dinâmicas
• Palavras-chave em Inglês: Management systems; Organizational maturity; Entrepreneur training; Environment uncertainty; Lean startup mentality; Innovation strategies; Organizational competitiveness; Organizational performance
• Link de acesso: https://hdl.handle.net/10438/30883

The management systems’ literature is very broad due to its relevance to different areas of organizations. However, this literature is highly fragmented in studies that discuss only specific aspects of management systems. Some authors focused on the antecedents of the use of management systems. They presented the external or internal factor that lead to a greater use of management systems without a comparative analysis on the importance and effect of these antecedents. Other authors explored the impact of the use of management systems in organizations. They demonstrated the benefits and consequences of the use of management systems to organizations. Very often they concentrate on only in one or a few constructs, without addressing the relationship between constructs and the impact on the outcomes of the organizations. These isolated approaches created a research gap, that is, of integrating in a single and robust model, the various constructs that preceded the use of management systems as well as the assessment of the impact of the use of management systems on the organizational outcomes. Based on dynamic capabilities theory, this research develops and tests a model that aims to fill this gap. A survey instrument was developed comprising 116 items of the 14 first-level constructs and 4 second-level constructs of the model. A total of 193 valid responses from entrepreneurs and company managers were collected representing organizations of different sizes and industries. The analysis used structural equation modeling by the Partial Least Squares method (PLS-SEM). The research demonstrate that the use of management systems is a complex process, preceded by several variables that, in isolation, do not allow to fully understand its use and benefits. However, as a whole, they are able to predict the use of management systems and achieve its benefits. The use of management systems has as antecedents the lean startup mentality, the environment uncertainty, the entrepreneur's preparation and the organizational maturity, in this order of importance. Additionally, the study demonstrated the significant impact of the use of management systems on innovation strategies, organizational performance and organizational competitiveness, in order of relevance. Innovation strategies also proved to be antecedent of organizational performance and organizational competitiveness. And organizational competitiveness also impacted organizational performance. Finally, the study identified that the use of management systems and the lean startup mentality, when associated, improve organizations’ results by exploring innovation strategies more intensely.