Uma análise do estágio do processo de gestão do conhecimento em um ambiente organizacional

• Ano de defesa: 2014
• Autor(a) principal: Mota, Claudia Dias da
• Orientador(a): Zanini, Marco Túlio Fundão
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Explicit knowledge; Gestão do Conhecimento; Conhecimento tácito; Conhecimento explícito; Conversão do conhecimento
• Palavras-chave em Inglês: Knowledge management; Tacit knowledge; Knowledge conversions
• Link de acesso: http://hdl.handle.net/10438/13735

This project develops the idea that knowledge management will be efficient if it contemplates knowledge in its major categories: tacit, present in people's minds, and explicit, in the organization's records, manuals and procedures. The conversion from one to the other is the essence of knowledge creation. Following this principle, the organizational management should create conditions for the exchange of experiences among people for the conversion and consequent sharing of knowledge to flow dynamically in the organizational structure. Technology is a means of access to facilitate dissemination of information and organizational culture elements should contribute to encouraging the creation of new ideas. Considering these arguments, the project will discuss the relationship between tacit and explicit knowledge in four types of conversion, socialization, externalization, combination and internalization.