Quem ''nós'' aceitamos? : racismo em narrativas de reconhecimento na publicidade: um estudo de recepção da campanha #weaccept da Airbnb em espaços digitais

Detalhes bibliográficos
Ano de defesa: 2019
Autor(a) principal: Aragón, Camila Bezerra lattes
Orientador(a): Cogo, Denise
Banca de defesa: Perez-Neto, Luiz, Casaqui, Vander
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Escola Superior de Propaganda e Marketing
Programa de Pós-Graduação: Programa de Mestrado em Comunicação e Práticas de Consumo
Departamento: ESPM::Pós-Graduação Stricto Sensu
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: http://tede2.espm.br/handle/tede/388
Resumo: This work aims to analyze the narratives of Airbnb, a global company that offers an online hosting platform, in its #weaccept advertising campaign that "celebrates" cultural diversity by affirming that everyone has the right to belong and be accepted by their community. Our objective is to interpret how the receptors interact with the campaign in digital spaces of the Internet in Brazil and the United States, two national contexts demarcated by distinct trajectories of the constitution of the identity and racial relations. It is based on a theoretical discussion organized from two main axes: 1) globalization, capitalism, multiculturalism and struggles for recognition (HALL, 2003), (HONNETH, 2009) and BOLTANSKI and CHIAPELLO (2009); 2) communication, advertising and reception studies (MARTÍNBARBERO, 2014) and COGO (2016). The research methodology, of a qualitative nature, covers the following procedures: a) Bibliographic review; b) Collection and analysis of the #weaccept campaign on the US and Brazilian pages of Airbnb on the social network site Facebook c) Documentary research on journalistic portals about the Airbnb company; d) Collection and analysis of user interactions with the #weaccept campaign Airbnb published on the US and Brazilian pages of Airbnb on Facebook. The data obtained showed that the same message of the campaign produces different perceptions in the two contexts of reception, with a point of convergence: the denunciations of racial discrimination experienced by users of the Airbnb platform. Despite this convergence, the denunciations also show that the resignifications of the campaign by the receivers are conformed by the peculiarities of the processes of constitution of racism and the racial struggles in the Brazilian context, marked by the mestiçagem, and North American, characterized by racial polarization.