Quantificação da informação e legitimidade organizacional na operação lava jato

• Ano de defesa: 2018
• Autor(a) principal: Gomes, Paulo Afonso Ritter
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Positivo; Brasil; Pós-Graduação; Programa de Pós-Graduação em Administração; UP
• Palavras-chave em Português: Administração; Legitimidade governamental; Corrupção na política - Brasil; Lavagem de dinheiro - Brasil; CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
• Link de acesso: https://repositorio.cruzeirodosul.edu.br/handle/123456789/1906

Organizational legitimacy is a dynamic process and goes through a social and continuous construction process, which moves organizations in order to look for ways to influence the perception of its audience. The goal of this research is to comprehend how the quantification of information manifested itself in the social and public debate regarding the legitimacy of the organizations that compose the Operation Car Wash Task Force (Federal Public Ministry and Federal Police). The research had an exploratory and descriptive approach. In order to achieve the general goal of the research, other goals were set to characterize the context in which occurred the dispute or sustaining of the legitimacy of the Task Force organizations from Operation Car Wash; verify how these manifestations (disputing and sustaining) expressed elements of quantified information; identify how the quantification of information in the legitimacy accounts from the focal organizations and the accounts from the peripheral actors manifested itself. In order for the goals to be achieved, there was a theoretical basis starting from a bibliographical research, which made possible the due conceptualization of legitimacy, quantification of information, organizational field and finally, legitimacy accounts. This theoretical basis allowed us to develop the methodology capable of orientating the collection, analysis and the characterization of the organizational accounts. Said methodology was properly adapted for the study of the organizations’ accounts in situations of dispute of the organizational legitimacy of the focal organizations by utilizing the plea bargain legal instrument, which was defined as a significant event. The qualitative analysis of the accounts collected was made in part, using the analysis methodology of the focal actors’ accounts and in part, by the analysis technique of the content of the accounts from the other actors. Conclusion: (i) the event Plea Bargain started a public debate between social actors, where the organizational legitimacy was questioned; (ii) subsidiary actors contested or sustained the legitimacy by means of characteristic manifestations; (iii) the expression of the elements of quantification of information sustained arguments in the manifestations and were related to the actors; and (iv) the elements of quantification of information revealed a new rationality as a new discursive resource in order to contribute for the organizational legitimacy process.