Uma configuração alternativa do trabalho: coworking e o seu papel no desempenho organizacional

• Ano de defesa: 2017
• Autor(a) principal: Nakao, Breno Henrique Tomiyoshi
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: coworking; desempenho organizacional; contexto social; coworker; empreendedorismo; gestão do desempenho
• Link de acesso: https://repositorio.animaeducacao.com.br/handle/ANIMA/2900

This research analyzes the influence of coworking space on organizational performance, with the intent of understand coworking’s role in the organizational performance of its users. Currently there are few studies about coworking in Brazil. The study has a qualitative approach and can be characterized as a case study. The case study is a unit of the global network of coworking spaces, Impact Hub. Five organizations in that coworking space were selected to participate in this research. Data was collected through documentary research and semi-structured interviews with coworkers who have managerial responsibilities. This research organized the characteristics of coworking spaces considered relevant to performance management, in the perception of coworkers, in four categories: infrastructure and layout, actions of hosts, interactions in coworking, coworking culture. Amongst the findings is the comprehension that coworking is a complex phenomenon and, therefore, it contributes to organizational performance in different ways for different coworkers. This research used a multidimensional model of organizational performance to better comprehend how coworking spaces contribute to organizational results. The model evaluate performance through social results, technical-operational results, political results and economical-financial-market results. The perception of each coworker is shaped by their organizational needs, the personalities of their managers, by the specific social context the coworking belongs to and by the management of coworking space’s hosts. The practical contribution of this study is to inform the decision making of coworking space’s hosts. This study can help inform coworking hosts’ decision making by identifying which aspects of coworking will have larger strategic implications to coworkers and by identifying which type of coworkers will be the most benefited by those decisions.