Organisational privacy ethical care and its influence on consumer responses in smart retailing
| Main Author: | |
|---|---|
| Publication Date: | 2024 |
| Other Authors: | |
| Language: | eng |
| Source: | Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) |
| Download full: | http://hdl.handle.net/10362/174714 |
Summary: | Rohden , S. F., & Espartel, L. B. (2024). Organisational privacy ethical care and its influence on consumer responses in smart retailing: a comparison of different generations [abstract]. In Proceedings of the European Marketing Academy (pp. 1-2). Article 119727 European Marketing Academy (EMAC). https://proceedings.emac-online.org/pdfs/A2024-119727.pdf |
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Organisational privacy ethical care and its influence on consumer responses in smart retailinga comparison of different generations [abstract]Consumer BehaviourDecision-MakingRetailingSDG 12 - Responsible Consumption and ProductionRohden , S. F., & Espartel, L. B. (2024). Organisational privacy ethical care and its influence on consumer responses in smart retailing: a comparison of different generations [abstract]. In Proceedings of the European Marketing Academy (pp. 1-2). Article 119727 European Marketing Academy (EMAC). https://proceedings.emac-online.org/pdfs/A2024-119727.pdfNew technologies offered in the smart retailing context aim to personalize and improve the consumption journey while optimizing company processes. However, there are several consumer concerns raised by the use of technology, which may be related to the security of collected data. This research sheds light on consumers’ willingness to disclose personal information to companies and their intentions to adopt these new technologies. Survey findings show that organisational privacy ethical care positively influences these consumer responses. Moreover, reduced risk perceptions and increased perceived control over information are explanatory mechanisms of the enhanced intentions for information disclosure and technology use. Generational cohorts moderate these effects, with older people (e.g., Gen X and Baby Boomers) being more likely to share personal information and adopt new technologies in retail than their younger peers (e.g., Gen Y and Gen Z).European Marketing Academy (EMAC)Information Management Research Center (MagIC) - NOVA Information Management SchoolNOVA Information Management School (NOVA IMS)RUNRohden , Simoni F.Espartel, Lélis Balestrin2024-11-06T22:19:15Z2024-05-282024-05-28T00:00:00Zconference objectinfo:eu-repo/semantics/publishedVersion2application/pdfhttp://hdl.handle.net/10362/174714engPURE: 102521845info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-11-11T01:42:44Zoai:run.unl.pt:10362/174714Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T19:12:57.124093Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse |
| dc.title.none.fl_str_mv |
Organisational privacy ethical care and its influence on consumer responses in smart retailing a comparison of different generations [abstract] |
| title |
Organisational privacy ethical care and its influence on consumer responses in smart retailing |
| spellingShingle |
Organisational privacy ethical care and its influence on consumer responses in smart retailing Rohden , Simoni F. Consumer Behaviour Decision-Making Retailing SDG 12 - Responsible Consumption and Production |
| title_short |
Organisational privacy ethical care and its influence on consumer responses in smart retailing |
| title_full |
Organisational privacy ethical care and its influence on consumer responses in smart retailing |
| title_fullStr |
Organisational privacy ethical care and its influence on consumer responses in smart retailing |
| title_full_unstemmed |
Organisational privacy ethical care and its influence on consumer responses in smart retailing |
| title_sort |
Organisational privacy ethical care and its influence on consumer responses in smart retailing |
| author |
Rohden , Simoni F. |
| author_facet |
Rohden , Simoni F. Espartel, Lélis Balestrin |
| author_role |
author |
| author2 |
Espartel, Lélis Balestrin |
| author2_role |
author |
| dc.contributor.none.fl_str_mv |
Information Management Research Center (MagIC) - NOVA Information Management School NOVA Information Management School (NOVA IMS) RUN |
| dc.contributor.author.fl_str_mv |
Rohden , Simoni F. Espartel, Lélis Balestrin |
| dc.subject.por.fl_str_mv |
Consumer Behaviour Decision-Making Retailing SDG 12 - Responsible Consumption and Production |
| topic |
Consumer Behaviour Decision-Making Retailing SDG 12 - Responsible Consumption and Production |
| description |
Rohden , S. F., & Espartel, L. B. (2024). Organisational privacy ethical care and its influence on consumer responses in smart retailing: a comparison of different generations [abstract]. In Proceedings of the European Marketing Academy (pp. 1-2). Article 119727 European Marketing Academy (EMAC). https://proceedings.emac-online.org/pdfs/A2024-119727.pdf |
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2024 |
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2024-11-06T22:19:15Z 2024-05-28 2024-05-28T00:00:00Z |
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conference object |
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info:eu-repo/semantics/publishedVersion |
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publishedVersion |
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http://hdl.handle.net/10362/174714 |
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http://hdl.handle.net/10362/174714 |
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eng |
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eng |
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PURE: 102521845 |
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info:eu-repo/semantics/openAccess |
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openAccess |
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2 application/pdf |
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European Marketing Academy (EMAC) |
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European Marketing Academy (EMAC) |
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