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Organisational privacy ethical care and its influence on consumer responses in smart retailing

Bibliographic Details
Main Author: Rohden , Simoni F.
Publication Date: 2024
Other Authors: Espartel, Lélis Balestrin
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/174714
Summary: Rohden , S. F., & Espartel, L. B. (2024). Organisational privacy ethical care and its influence on consumer responses in smart retailing: a comparison of different generations [abstract]. In Proceedings of the European Marketing Academy (pp. 1-2). Article 119727 European Marketing Academy (EMAC). https://proceedings.emac-online.org/pdfs/A2024-119727.pdf
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spelling Organisational privacy ethical care and its influence on consumer responses in smart retailinga comparison of different generations [abstract]Consumer BehaviourDecision-MakingRetailingSDG 12 - Responsible Consumption and ProductionRohden , S. F., & Espartel, L. B. (2024). Organisational privacy ethical care and its influence on consumer responses in smart retailing: a comparison of different generations [abstract]. In Proceedings of the European Marketing Academy (pp. 1-2). Article 119727 European Marketing Academy (EMAC). https://proceedings.emac-online.org/pdfs/A2024-119727.pdfNew technologies offered in the smart retailing context aim to personalize and improve the consumption journey while optimizing company processes. However, there are several consumer concerns raised by the use of technology, which may be related to the security of collected data. This research sheds light on consumers’ willingness to disclose personal information to companies and their intentions to adopt these new technologies. Survey findings show that organisational privacy ethical care positively influences these consumer responses. Moreover, reduced risk perceptions and increased perceived control over information are explanatory mechanisms of the enhanced intentions for information disclosure and technology use. Generational cohorts moderate these effects, with older people (e.g., Gen X and Baby Boomers) being more likely to share personal information and adopt new technologies in retail than their younger peers (e.g., Gen Y and Gen Z).European Marketing Academy (EMAC)Information Management Research Center (MagIC) - NOVA Information Management SchoolNOVA Information Management School (NOVA IMS)RUNRohden , Simoni F.Espartel, Lélis Balestrin2024-11-06T22:19:15Z2024-05-282024-05-28T00:00:00Zconference objectinfo:eu-repo/semantics/publishedVersion2application/pdfhttp://hdl.handle.net/10362/174714engPURE: 102521845info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-11-11T01:42:44Zoai:run.unl.pt:10362/174714Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T19:12:57.124093Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Organisational privacy ethical care and its influence on consumer responses in smart retailing
a comparison of different generations [abstract]
title Organisational privacy ethical care and its influence on consumer responses in smart retailing
spellingShingle Organisational privacy ethical care and its influence on consumer responses in smart retailing
Rohden , Simoni F.
Consumer Behaviour
Decision-Making
Retailing
SDG 12 - Responsible Consumption and Production
title_short Organisational privacy ethical care and its influence on consumer responses in smart retailing
title_full Organisational privacy ethical care and its influence on consumer responses in smart retailing
title_fullStr Organisational privacy ethical care and its influence on consumer responses in smart retailing
title_full_unstemmed Organisational privacy ethical care and its influence on consumer responses in smart retailing
title_sort Organisational privacy ethical care and its influence on consumer responses in smart retailing
author Rohden , Simoni F.
author_facet Rohden , Simoni F.
Espartel, Lélis Balestrin
author_role author
author2 Espartel, Lélis Balestrin
author2_role author
dc.contributor.none.fl_str_mv Information Management Research Center (MagIC) - NOVA Information Management School
NOVA Information Management School (NOVA IMS)
RUN
dc.contributor.author.fl_str_mv Rohden , Simoni F.
Espartel, Lélis Balestrin
dc.subject.por.fl_str_mv Consumer Behaviour
Decision-Making
Retailing
SDG 12 - Responsible Consumption and Production
topic Consumer Behaviour
Decision-Making
Retailing
SDG 12 - Responsible Consumption and Production
description Rohden , S. F., & Espartel, L. B. (2024). Organisational privacy ethical care and its influence on consumer responses in smart retailing: a comparison of different generations [abstract]. In Proceedings of the European Marketing Academy (pp. 1-2). Article 119727 European Marketing Academy (EMAC). https://proceedings.emac-online.org/pdfs/A2024-119727.pdf
publishDate 2024
dc.date.none.fl_str_mv 2024-11-06T22:19:15Z
2024-05-28
2024-05-28T00:00:00Z
dc.type.driver.fl_str_mv conference object
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/174714
url http://hdl.handle.net/10362/174714
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv PURE: 102521845
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 2
application/pdf
dc.publisher.none.fl_str_mv European Marketing Academy (EMAC)
publisher.none.fl_str_mv European Marketing Academy (EMAC)
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
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repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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