Automatic classification of personal conflict styles in conflict resolution

Bibliographic Details
Main Author: Carneiro, Davide Rua
Publication Date: 2011
Other Authors: Gomes, Marco, Novais, Paulo, Andrade, Francisco Carneiro Pacheco, Neves, José
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/1822/15598
Summary: Carneiro D., Gomes M., Novais P., Andrade F., Neves J. Automatic Classification of Personal Conflict Styles in Conflict Resolution. In Legal Knowledge and Information Systems - JURIX 2011: The Twenty-Fourth Annual Conference, Katie M. Atkinson (Ed), IOS Press - Frontiers in Artificial Intelligence and Applications, Vol. 235, ISBN 978-1-60750-980-6, pp 43-52, 2011.
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spelling Automatic classification of personal conflict styles in conflict resolutionOnline Dispute ResolutionIntelligent EnvironmentsConflict StylesProfilingScience & TechnologyCarneiro D., Gomes M., Novais P., Andrade F., Neves J. Automatic Classification of Personal Conflict Styles in Conflict Resolution. In Legal Knowledge and Information Systems - JURIX 2011: The Twenty-Fourth Annual Conference, Katie M. Atkinson (Ed), IOS Press - Frontiers in Artificial Intelligence and Applications, Vol. 235, ISBN 978-1-60750-980-6, pp 43-52, 2011.The use of technology to support conflict resolution is nowadays well established. Moreover, technological solutions are not only used to solve traditional conflicts but also to solve conflicts that emerge in virtual environments. Therefore, a new field of research has been developing in which the use of Artificial Intelligence techniques can significantly improve the conflict resolution process. In this paper we focus on developing conflict resolution models that are able to classify the disputant parties according to their personal conflict style. Moreover, we present a dynamic conflict resolution model that is able to use that information to adapt strategies in real time according to significant changes in the context of interaction. To do it we follow a novel approach in which an intelligent environment supports the lifecycle of the conflict resolution model with the provision of important context knowledge.The work described in this paper is included in TIARAC - Telematics and Artificial Inte lligence in Alternative Conflict Resolution Project (PTDC/JUR/71354/2006), which is a research project supported by FCT (Science & Technology Foundation), Portugal. The work of Davide Carneiro is also supported by a doctoral grant by FCT (SFRH/BD/64890/2009).IOS PressUniversidade do MinhoCarneiro, Davide RuaGomes, MarcoNovais, PauloAndrade, Francisco Carneiro PachecoNeves, José20112011-01-01T00:00:00Zconference paperinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://hdl.handle.net/1822/15598eng978-1-60750-980-60922-638910.3233/978-1-60750-981-3-43info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-11T04:23:27Zoai:repositorium.sdum.uminho.pt:1822/15598Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T14:47:08.218229Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Automatic classification of personal conflict styles in conflict resolution
title Automatic classification of personal conflict styles in conflict resolution
spellingShingle Automatic classification of personal conflict styles in conflict resolution
Carneiro, Davide Rua
Online Dispute Resolution
Intelligent Environments
Conflict Styles
Profiling
Science & Technology
title_short Automatic classification of personal conflict styles in conflict resolution
title_full Automatic classification of personal conflict styles in conflict resolution
title_fullStr Automatic classification of personal conflict styles in conflict resolution
title_full_unstemmed Automatic classification of personal conflict styles in conflict resolution
title_sort Automatic classification of personal conflict styles in conflict resolution
author Carneiro, Davide Rua
author_facet Carneiro, Davide Rua
Gomes, Marco
Novais, Paulo
Andrade, Francisco Carneiro Pacheco
Neves, José
author_role author
author2 Gomes, Marco
Novais, Paulo
Andrade, Francisco Carneiro Pacheco
Neves, José
author2_role author
author
author
author
dc.contributor.none.fl_str_mv Universidade do Minho
dc.contributor.author.fl_str_mv Carneiro, Davide Rua
Gomes, Marco
Novais, Paulo
Andrade, Francisco Carneiro Pacheco
Neves, José
dc.subject.por.fl_str_mv Online Dispute Resolution
Intelligent Environments
Conflict Styles
Profiling
Science & Technology
topic Online Dispute Resolution
Intelligent Environments
Conflict Styles
Profiling
Science & Technology
description Carneiro D., Gomes M., Novais P., Andrade F., Neves J. Automatic Classification of Personal Conflict Styles in Conflict Resolution. In Legal Knowledge and Information Systems - JURIX 2011: The Twenty-Fourth Annual Conference, Katie M. Atkinson (Ed), IOS Press - Frontiers in Artificial Intelligence and Applications, Vol. 235, ISBN 978-1-60750-980-6, pp 43-52, 2011.
publishDate 2011
dc.date.none.fl_str_mv 2011
2011-01-01T00:00:00Z
dc.type.driver.fl_str_mv conference paper
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/1822/15598
url http://hdl.handle.net/1822/15598
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 978-1-60750-980-6
0922-6389
10.3233/978-1-60750-981-3-43
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv IOS Press
publisher.none.fl_str_mv IOS Press
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
_version_ 1833594885367660544

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