Program unit 9 - emotional competence – empathy

• Main Author: Veiga-Branco, Augusta
• Publication Date: 2018
• Language: eng
• Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
• Download full: http://hdl.handle.net/10198/19210
• topic: Emotional competence; Empathy

Empathy - Empathy is the ability to sense other people‘s emotions, coupled with the ability to imagine what someone else might be thinking or feeling. Research suggests that empathic people tend to be more generous and concerned with others‘ welfare, and they also tend to have happier relationships and greater personal well-being. Empathy can also improve leadership ability and facilitate effective communication. Sintonia or Be syntonic - (of a person) responsive to and in harmony with their environment so that affect is appropriate to the given situation. Social awareness - the ability to accurately pick up on emotions of other people and to ―read‖ situations. It is about sensing what other people are feeling and being able to take their perspective using your capacity for empathy.