Improving customer experience - Predictive Model of Billing Service Requests
Main Author: | |
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Publication Date: | 2019 |
Format: | Master thesis |
Language: | eng |
Source: | Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) |
Download full: | https://hdl.handle.net/10216/121964 |
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Improving customer experience - Predictive Model of Billing Service RequestsOutras ciências da engenharia e tecnologiasOther engineering and technologies2019-07-152019-07-15T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttps://hdl.handle.net/10216/121964TID:202396487engPedro Barros de Oliveirainfo:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2025-02-27T19:00:11Zoai:repositorio-aberto.up.pt:10216/121964Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T23:05:03.811938Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse |
dc.title.none.fl_str_mv |
Improving customer experience - Predictive Model of Billing Service Requests |
title |
Improving customer experience - Predictive Model of Billing Service Requests |
spellingShingle |
Improving customer experience - Predictive Model of Billing Service Requests Pedro Barros de Oliveira Outras ciências da engenharia e tecnologias Other engineering and technologies |
title_short |
Improving customer experience - Predictive Model of Billing Service Requests |
title_full |
Improving customer experience - Predictive Model of Billing Service Requests |
title_fullStr |
Improving customer experience - Predictive Model of Billing Service Requests |
title_full_unstemmed |
Improving customer experience - Predictive Model of Billing Service Requests |
title_sort |
Improving customer experience - Predictive Model of Billing Service Requests |
author |
Pedro Barros de Oliveira |
author_facet |
Pedro Barros de Oliveira |
author_role |
author |
dc.contributor.author.fl_str_mv |
Pedro Barros de Oliveira |
dc.subject.por.fl_str_mv |
Outras ciências da engenharia e tecnologias Other engineering and technologies |
topic |
Outras ciências da engenharia e tecnologias Other engineering and technologies |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-07-15 2019-07-15T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://hdl.handle.net/10216/121964 TID:202396487 |
url |
https://hdl.handle.net/10216/121964 |
identifier_str_mv |
TID:202396487 |
dc.language.iso.fl_str_mv |
eng |
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eng |
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info:eu-repo/semantics/openAccess |
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openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
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FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia |
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RCAAP |
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RCAAP |
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Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) |
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Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) |
repository.name.fl_str_mv |
Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia |
repository.mail.fl_str_mv |
info@rcaap.pt |
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