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Understanding decision quality through satisfaction

Bibliographic Details
Main Author: Carneiro, João
Publication Date: 2014
Other Authors: Marreiros, Goreti, Novais, Paulo, Santos, Ricardo
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/1822/34222
Summary: "PAAMS 2014 International Workshops, Salamanca, Spain, June 4-6, 2014. Proceedings"
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spelling Understanding decision quality through satisfactionDecision satisfactionGroup Decision Support SystemsOutcomesAffective computingAutomatic NegotiationArgumentationCiências Naturais::Ciências da Computação e da InformaçãoScience & Technology"PAAMS 2014 International Workshops, Salamanca, Spain, June 4-6, 2014. Proceedings"One of the most important factors to determine the success of an or-ganization is the quality of decisions made. In order to improve the decisions taken and to strengthen the competitiveness of organizations, systems such as Group Decision Support Systems (GDSSs) have been strongly developed and studied in recent decades. The amount of GDSSs incorporating automatic nego-tiation mechanisms, such as argumentation, is increasing nowadays. The evalu-ation of these mechanisms and the understanding of their real benefits for the organizations is still a hard challenge. In this article, we propose a model that allows a GDSS to measure the participant’s satisfaction with the decision, con-sidering aspects such as problem evaluation, personality, emotions and expecta-tions. This model is intended to enable the understanding of the decision’s qual-ity achieved with an argumentation system and to evaluate its capability to po-tentiate the decision’s quality. The proposed model validates all the assump-tions found in the literature regarding the participant’s satisfaction.This work is supported by FEDER Funds through the “Programa Operacional Fac-tores de Competitividade - COMPETE” program and by National Funds through FCT “Fundação para a Ciência e a Tecnologia” under the project: FCOMP-01-0124-FEDER-PEst-OE/EEI/UI0760/2011 and SFRH/BD/89697/2012.SpringerUniversidade do MinhoCarneiro, JoãoMarreiros, GoretiNovais, PauloSantos, Ricardo20142014-01-01T00:00:00Zconference paperinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://hdl.handle.net/1822/34222engCarneiro J., Santos R., Marreiros G., Novais P., Understanding Decision Quality through Satisfaction, Highlights of Practical Applications of Heterogeneous Multi-Agent Systems. The PAAMS Collection, Juan Corchado et all (Eds), Springer - Series Communications in Computer and Information Science, Vol. 430, ISBN: 978-3-319-07766-6, pp 368-377, 2014.978-3-319-07766-61865-092910.1007/978-3-319-07767-3_33http://link.springer.com/chapter/10.1007%2F978-3-319-07767-3_33info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-11T06:11:01Zoai:repositorium.sdum.uminho.pt:1822/34222Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T15:44:02.782614Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Understanding decision quality through satisfaction
title Understanding decision quality through satisfaction
spellingShingle Understanding decision quality through satisfaction
Carneiro, João
Decision satisfaction
Group Decision Support Systems
Outcomes
Affective computing
Automatic Negotiation
Argumentation
Ciências Naturais::Ciências da Computação e da Informação
Science & Technology
title_short Understanding decision quality through satisfaction
title_full Understanding decision quality through satisfaction
title_fullStr Understanding decision quality through satisfaction
title_full_unstemmed Understanding decision quality through satisfaction
title_sort Understanding decision quality through satisfaction
author Carneiro, João
author_facet Carneiro, João
Marreiros, Goreti
Novais, Paulo
Santos, Ricardo
author_role author
author2 Marreiros, Goreti
Novais, Paulo
Santos, Ricardo
author2_role author
author
author
dc.contributor.none.fl_str_mv Universidade do Minho
dc.contributor.author.fl_str_mv Carneiro, João
Marreiros, Goreti
Novais, Paulo
Santos, Ricardo
dc.subject.por.fl_str_mv Decision satisfaction
Group Decision Support Systems
Outcomes
Affective computing
Automatic Negotiation
Argumentation
Ciências Naturais::Ciências da Computação e da Informação
Science & Technology
topic Decision satisfaction
Group Decision Support Systems
Outcomes
Affective computing
Automatic Negotiation
Argumentation
Ciências Naturais::Ciências da Computação e da Informação
Science & Technology
description "PAAMS 2014 International Workshops, Salamanca, Spain, June 4-6, 2014. Proceedings"
publishDate 2014
dc.date.none.fl_str_mv 2014
2014-01-01T00:00:00Z
dc.type.driver.fl_str_mv conference paper
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/1822/34222
url http://hdl.handle.net/1822/34222
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Carneiro J., Santos R., Marreiros G., Novais P., Understanding Decision Quality through Satisfaction, Highlights of Practical Applications of Heterogeneous Multi-Agent Systems. The PAAMS Collection, Juan Corchado et all (Eds), Springer - Series Communications in Computer and Information Science, Vol. 430, ISBN: 978-3-319-07766-6, pp 368-377, 2014.
978-3-319-07766-6
1865-0929
10.1007/978-3-319-07767-3_33
http://link.springer.com/chapter/10.1007%2F978-3-319-07767-3_33
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Springer
publisher.none.fl_str_mv Springer
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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