The Impact of Online Social Networks on Decision Support Systems

Bibliographic Details
Main Author: Antunes, Francisco
Publication Date: 2015
Other Authors: Costa, João Paulo
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10400.6/4589
Summary: Previous research on this matter had already determined that many concepts are encompassed by both online social networking and decision support systems research. Due to the large number of concepts and using clustering techniques, we were able to determine four concept clusters, namely: the technical infrastructure, online communities, network analysis and knowledge management. Then, we intended to gain further knowledge on how those concepts influenced DSS related research and the contribution of each cluster to the support of the phases of decision-making process. We also wanted to perceive the interconnections among the concept clusters themselves, for which we used structural equation modeling techniques. The obtained results evidence that not only online social networks are being used as a technical infrastructure to support the three decision making phases and to support knowledge management and online communities, but also that the other clusters only regard the intelligence phase of the decision process.
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spelling The Impact of Online Social Networks on Decision Support SystemsOnline social networksDecision support systemsPrevious research on this matter had already determined that many concepts are encompassed by both online social networking and decision support systems research. Due to the large number of concepts and using clustering techniques, we were able to determine four concept clusters, namely: the technical infrastructure, online communities, network analysis and knowledge management. Then, we intended to gain further knowledge on how those concepts influenced DSS related research and the contribution of each cluster to the support of the phases of decision-making process. We also wanted to perceive the interconnections among the concept clusters themselves, for which we used structural equation modeling techniques. The obtained results evidence that not only online social networks are being used as a technical infrastructure to support the three decision making phases and to support knowledge management and online communities, but also that the other clusters only regard the intelligence phase of the decision process.Springer Publishing CompanyuBibliorumAntunes, FranciscoCosta, João Paulo2018-01-05T14:15:42Z20152015-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.6/4589eng10.1007/978-3-319-09450-2_7info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2025-03-11T15:56:53Zoai:ubibliorum.ubi.pt:10400.6/4589Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-29T01:30:10.469142Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv The Impact of Online Social Networks on Decision Support Systems
title The Impact of Online Social Networks on Decision Support Systems
spellingShingle The Impact of Online Social Networks on Decision Support Systems
Antunes, Francisco
Online social networks
Decision support systems
title_short The Impact of Online Social Networks on Decision Support Systems
title_full The Impact of Online Social Networks on Decision Support Systems
title_fullStr The Impact of Online Social Networks on Decision Support Systems
title_full_unstemmed The Impact of Online Social Networks on Decision Support Systems
title_sort The Impact of Online Social Networks on Decision Support Systems
author Antunes, Francisco
author_facet Antunes, Francisco
Costa, João Paulo
author_role author
author2 Costa, João Paulo
author2_role author
dc.contributor.none.fl_str_mv uBibliorum
dc.contributor.author.fl_str_mv Antunes, Francisco
Costa, João Paulo
dc.subject.por.fl_str_mv Online social networks
Decision support systems
topic Online social networks
Decision support systems
description Previous research on this matter had already determined that many concepts are encompassed by both online social networking and decision support systems research. Due to the large number of concepts and using clustering techniques, we were able to determine four concept clusters, namely: the technical infrastructure, online communities, network analysis and knowledge management. Then, we intended to gain further knowledge on how those concepts influenced DSS related research and the contribution of each cluster to the support of the phases of decision-making process. We also wanted to perceive the interconnections among the concept clusters themselves, for which we used structural equation modeling techniques. The obtained results evidence that not only online social networks are being used as a technical infrastructure to support the three decision making phases and to support knowledge management and online communities, but also that the other clusters only regard the intelligence phase of the decision process.
publishDate 2015
dc.date.none.fl_str_mv 2015
2015-01-01T00:00:00Z
2018-01-05T14:15:42Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.6/4589
url http://hdl.handle.net/10400.6/4589
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1007/978-3-319-09450-2_7
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Springer Publishing Company
publisher.none.fl_str_mv Springer Publishing Company
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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