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Performance evaluation methods in the hotel industry

Bibliographic Details
Main Author: Nunes, C.
Publication Date: 2014
Other Authors: Machado, M.
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: https://ciencia.iscte-iul.pt/public/pub/id/12528
http://hdl.handle.net/10071/7945
Summary: This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used.
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network_name_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
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spelling Performance evaluation methods in the hotel industryPerformance evaluationHotel industryManagement accountingTableau de BordBalanced ScorecardThis paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used.UALg ESGHT2014-11-18T15:20:17Z2014-01-01T00:00:00Z20142014-11-18T15:18:21Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://ciencia.iscte-iul.pt/public/pub/id/12528http://hdl.handle.net/10071/7945eng2182-8458Nunes, C.Machado, M.info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-07-07T03:17:44Zoai:repositorio.iscte-iul.pt:10071/7945Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T18:20:14.620622Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Performance evaluation methods in the hotel industry
title Performance evaluation methods in the hotel industry
spellingShingle Performance evaluation methods in the hotel industry
Nunes, C.
Performance evaluation
Hotel industry
Management accounting
Tableau de Bord
Balanced Scorecard
title_short Performance evaluation methods in the hotel industry
title_full Performance evaluation methods in the hotel industry
title_fullStr Performance evaluation methods in the hotel industry
title_full_unstemmed Performance evaluation methods in the hotel industry
title_sort Performance evaluation methods in the hotel industry
author Nunes, C.
author_facet Nunes, C.
Machado, M.
author_role author
author2 Machado, M.
author2_role author
dc.contributor.author.fl_str_mv Nunes, C.
Machado, M.
dc.subject.por.fl_str_mv Performance evaluation
Hotel industry
Management accounting
Tableau de Bord
Balanced Scorecard
topic Performance evaluation
Hotel industry
Management accounting
Tableau de Bord
Balanced Scorecard
description This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used.
publishDate 2014
dc.date.none.fl_str_mv 2014-11-18T15:20:17Z
2014-01-01T00:00:00Z
2014
2014-11-18T15:18:21Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://ciencia.iscte-iul.pt/public/pub/id/12528
http://hdl.handle.net/10071/7945
url https://ciencia.iscte-iul.pt/public/pub/id/12528
http://hdl.handle.net/10071/7945
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 2182-8458
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv UALg ESGHT
publisher.none.fl_str_mv UALg ESGHT
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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