Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives

Bibliographic Details
Main Author: Muenker, Theresa Marie
Publication Date: 2023
Format: Master thesis
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/176208
Summary: The integration of drone technology in logistic systems is a rapidly growing area of scientific research. This work project reports findings from expert interviews and a survey on the viability of drone technology as a method for last-mile deliveries in the e-commerce industry alongside a comprehensive review of existing academic literature in this domain. Several influencing factors were used to discuss results from customer perspective on an economical, technological, and operational dimension. Overall, the results indicate that drones are a feasible solution for last-mile e-commerce deliveries from a customer perspective.
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spelling Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectivesDrone technologyE-commerceLast-mile deliveryLogisticsDomínio/Área Científica::Ciências Sociais::Economia e GestãoThe integration of drone technology in logistic systems is a rapidly growing area of scientific research. This work project reports findings from expert interviews and a survey on the viability of drone technology as a method for last-mile deliveries in the e-commerce industry alongside a comprehensive review of existing academic literature in this domain. Several influencing factors were used to discuss results from customer perspective on an economical, technological, and operational dimension. Overall, the results indicate that drones are a feasible solution for last-mile e-commerce deliveries from a customer perspective.Castro, JoãoRUNMuenker, Theresa Marie2024-12-04T14:43:52Z2024-01-192023-12-152024-01-19T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/176208TID:203680642enginfo:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-12-09T01:37:03Zoai:run.unl.pt:10362/176208Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T19:17:51.836312Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives
title Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives
spellingShingle Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives
Muenker, Theresa Marie
Drone technology
E-commerce
Last-mile delivery
Logistics
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives
title_full Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives
title_fullStr Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives
title_full_unstemmed Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives
title_sort Assessing the viability of drone technology for e-commerce last- mile deliveries: an analysis of customer perspectives
author Muenker, Theresa Marie
author_facet Muenker, Theresa Marie
author_role author
dc.contributor.none.fl_str_mv Castro, João
RUN
dc.contributor.author.fl_str_mv Muenker, Theresa Marie
dc.subject.por.fl_str_mv Drone technology
E-commerce
Last-mile delivery
Logistics
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Drone technology
E-commerce
Last-mile delivery
Logistics
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description The integration of drone technology in logistic systems is a rapidly growing area of scientific research. This work project reports findings from expert interviews and a survey on the viability of drone technology as a method for last-mile deliveries in the e-commerce industry alongside a comprehensive review of existing academic literature in this domain. Several influencing factors were used to discuss results from customer perspective on an economical, technological, and operational dimension. Overall, the results indicate that drones are a feasible solution for last-mile e-commerce deliveries from a customer perspective.
publishDate 2023
dc.date.none.fl_str_mv 2023-12-15
2024-12-04T14:43:52Z
2024-01-19
2024-01-19T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/176208
TID:203680642
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identifier_str_mv TID:203680642
dc.language.iso.fl_str_mv eng
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dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
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repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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