ERP systems selection in multinational enterprises: a practical guide

Detalhes bibliográficos
Autor(a) principal: Haddara, Moutaz
Data de Publicação: 2022
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Texto Completo: https://doi.org/10.12821/ijispm060103
Resumo: The Enterprise Resource Planning (ERP) system selection is an early phase in the ERP adoption process. When organizations evaluate an ERP, they commonly develop their own selection criteria that usually involve various system and vendor related factors. While the selection process is critical, however, there is an apparent research gap in literature. The ERP selection effort also focuses on the system’s fit with the organizational requirements and needs. Thus, the selection phase is critical, because if an organization chooses an unfit ERP, the whole project could be predestined to fail. This research provides an overview of an ERP selection process at an overseas branch office of a multinational company. The process employed a simple multi-attribute rating technique (SMART) for evaluation. In addition, this research presents how cross-border data protection laws between the parent company and its branch have influenced the selection process. As the ERP system has been implemented successfully, the method and the selection factors have been proven adequate for the selection process.
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spelling ERP systems selection in multinational enterprises: a practical guideERP selectionSMART analysismultinational enterprisecross-border data exchangeThe Enterprise Resource Planning (ERP) system selection is an early phase in the ERP adoption process. When organizations evaluate an ERP, they commonly develop their own selection criteria that usually involve various system and vendor related factors. While the selection process is critical, however, there is an apparent research gap in literature. The ERP selection effort also focuses on the system’s fit with the organizational requirements and needs. Thus, the selection phase is critical, because if an organization chooses an unfit ERP, the whole project could be predestined to fail. This research provides an overview of an ERP selection process at an overseas branch office of a multinational company. The process employed a simple multi-attribute rating technique (SMART) for evaluation. In addition, this research presents how cross-border data protection laws between the parent company and its branch have influenced the selection process. As the ERP system has been implemented successfully, the method and the selection factors have been proven adequate for the selection process.UMinho Editora2022-01-31info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.12821/ijispm060103https://doi.org/10.12821/ijispm060103International Journal of Information Systems and Project Management; Vol. 6 N.º 1 (2018); 43-57International Journal of Information Systems and Project Management; Vol. 6 No. 1 (2018); 43-572182-7788reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAPenghttps://revistas.uminho.pt/index.php/ijispm/article/view/3833https://revistas.uminho.pt/index.php/ijispm/article/view/3833/3887Haddara, Moutazinfo:eu-repo/semantics/openAccess2023-03-23T11:57:49Zoai:journals.uminho.pt:article/3833Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T10:53:41.816004Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv ERP systems selection in multinational enterprises: a practical guide
title ERP systems selection in multinational enterprises: a practical guide
spellingShingle ERP systems selection in multinational enterprises: a practical guide
Haddara, Moutaz
ERP selection
SMART analysis
multinational enterprise
cross-border data exchange
title_short ERP systems selection in multinational enterprises: a practical guide
title_full ERP systems selection in multinational enterprises: a practical guide
title_fullStr ERP systems selection in multinational enterprises: a practical guide
title_full_unstemmed ERP systems selection in multinational enterprises: a practical guide
title_sort ERP systems selection in multinational enterprises: a practical guide
author Haddara, Moutaz
author_facet Haddara, Moutaz
author_role author
dc.contributor.author.fl_str_mv Haddara, Moutaz
dc.subject.por.fl_str_mv ERP selection
SMART analysis
multinational enterprise
cross-border data exchange
topic ERP selection
SMART analysis
multinational enterprise
cross-border data exchange
description The Enterprise Resource Planning (ERP) system selection is an early phase in the ERP adoption process. When organizations evaluate an ERP, they commonly develop their own selection criteria that usually involve various system and vendor related factors. While the selection process is critical, however, there is an apparent research gap in literature. The ERP selection effort also focuses on the system’s fit with the organizational requirements and needs. Thus, the selection phase is critical, because if an organization chooses an unfit ERP, the whole project could be predestined to fail. This research provides an overview of an ERP selection process at an overseas branch office of a multinational company. The process employed a simple multi-attribute rating technique (SMART) for evaluation. In addition, this research presents how cross-border data protection laws between the parent company and its branch have influenced the selection process. As the ERP system has been implemented successfully, the method and the selection factors have been proven adequate for the selection process.
publishDate 2022
dc.date.none.fl_str_mv 2022-01-31
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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status_str publishedVersion
dc.identifier.uri.fl_str_mv https://doi.org/10.12821/ijispm060103
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url https://doi.org/10.12821/ijispm060103
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://revistas.uminho.pt/index.php/ijispm/article/view/3833
https://revistas.uminho.pt/index.php/ijispm/article/view/3833/3887
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eu_rights_str_mv openAccess
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dc.publisher.none.fl_str_mv UMinho Editora
publisher.none.fl_str_mv UMinho Editora
dc.source.none.fl_str_mv International Journal of Information Systems and Project Management; Vol. 6 N.º 1 (2018); 43-57
International Journal of Information Systems and Project Management; Vol. 6 No. 1 (2018); 43-57
2182-7788
reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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