Exploring emotional states and surprising consumption as drivers of engagement at music festivals

Detalhes bibliográficos
Autor(a) principal: Sarmento, Eduardo Moraes
Data de Publicação: 2021
Outros Autores: Loureiro, Sandra Maria Correia, Silva, Sara Duarte e
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Texto Completo: http://hdl.handle.net/10400.5/26054
Resumo: The aim of the current study is to explore the relationship between visitors' emotional states and surprise consumption with visitors' engagement at festivals in Portugal. A sample of usable questionnaires allowed us to understand that surprising consumption and arousal are very important drivers to engage visitors to music festivals. The article also provides managerial implications, limitations and further research
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network_name_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
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spelling Exploring emotional states and surprising consumption as drivers of engagement at music festivalsCustomer engagementsurprising consumptionsemotional statesmusic festivalsEnvolvimento do clienteconsumos surpresaestados emocionaisfestivais de músicaThe aim of the current study is to explore the relationship between visitors' emotional states and surprise consumption with visitors' engagement at festivals in Portugal. A sample of usable questionnaires allowed us to understand that surprising consumption and arousal are very important drivers to engage visitors to music festivals. The article also provides managerial implications, limitations and further researchO objetivo do presente estudo é explorar a relação entre os estados emocionais dos visitantes e o consumo surpresa com o envolvimento dos visitantes em festivais em Portugal. Uma amostra de questionários utilizáveis permitiu-nos entender que o consumo surpresa e a excitação são fatores muito importantes para envolver os visitantes de festivais de música. O artigo também fornece implicações para a gestão, limitações e pesquisas adicionais.INVTUR International ConferenceRepositório da Universidade de LisboaSarmento, Eduardo MoraesLoureiro, Sandra Maria CorreiaSilva, Sara Duarte e2022-11-15T11:46:29Z20212021-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.5/26054engLoureiro, S. M., Silva, S., & Sarmento, E. (2021). Explorando estados emocionais e consumo surpresa como fatores de envolvimento em festivais de música. Revista Turismo & Desenvolvimento, 36(2), 81-89. https://doi.org/10.34624/rtd.v36i2.44782182-145310.34624/rtd.v36i2.4478info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2025-03-17T16:21:10Zoai:repositorio.ulisboa.pt:10400.5/26054Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-29T04:11:02.223147Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Exploring emotional states and surprising consumption as drivers of engagement at music festivals
title Exploring emotional states and surprising consumption as drivers of engagement at music festivals
spellingShingle Exploring emotional states and surprising consumption as drivers of engagement at music festivals
Sarmento, Eduardo Moraes
Customer engagement
surprising consumptions
emotional states
music festivals
Envolvimento do cliente
consumos surpresa
estados emocionais
festivais de música
title_short Exploring emotional states and surprising consumption as drivers of engagement at music festivals
title_full Exploring emotional states and surprising consumption as drivers of engagement at music festivals
title_fullStr Exploring emotional states and surprising consumption as drivers of engagement at music festivals
title_full_unstemmed Exploring emotional states and surprising consumption as drivers of engagement at music festivals
title_sort Exploring emotional states and surprising consumption as drivers of engagement at music festivals
author Sarmento, Eduardo Moraes
author_facet Sarmento, Eduardo Moraes
Loureiro, Sandra Maria Correia
Silva, Sara Duarte e
author_role author
author2 Loureiro, Sandra Maria Correia
Silva, Sara Duarte e
author2_role author
author
dc.contributor.none.fl_str_mv Repositório da Universidade de Lisboa
dc.contributor.author.fl_str_mv Sarmento, Eduardo Moraes
Loureiro, Sandra Maria Correia
Silva, Sara Duarte e
dc.subject.por.fl_str_mv Customer engagement
surprising consumptions
emotional states
music festivals
Envolvimento do cliente
consumos surpresa
estados emocionais
festivais de música
topic Customer engagement
surprising consumptions
emotional states
music festivals
Envolvimento do cliente
consumos surpresa
estados emocionais
festivais de música
description The aim of the current study is to explore the relationship between visitors' emotional states and surprise consumption with visitors' engagement at festivals in Portugal. A sample of usable questionnaires allowed us to understand that surprising consumption and arousal are very important drivers to engage visitors to music festivals. The article also provides managerial implications, limitations and further research
publishDate 2021
dc.date.none.fl_str_mv 2021
2021-01-01T00:00:00Z
2022-11-15T11:46:29Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.5/26054
url http://hdl.handle.net/10400.5/26054
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Loureiro, S. M., Silva, S., & Sarmento, E. (2021). Explorando estados emocionais e consumo surpresa como fatores de envolvimento em festivais de música. Revista Turismo & Desenvolvimento, 36(2), 81-89. https://doi.org/10.34624/rtd.v36i2.4478
2182-1453
10.34624/rtd.v36i2.4478
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv INVTUR International Conference
publisher.none.fl_str_mv INVTUR International Conference
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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