Towards a maturity model for higher education institutions

Bibliographic Details
Main Author: Duarte, Nuno
Publication Date: 2011
Other Authors: Martins, Paula Ventura
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10400.1/2696
Summary: The adoption of business process improvement strategies is currently a concern of most organizations. The quest for the benefits of this improvement on resource optimization and the responsiveness of the organizations has raised several proposals for process improvement methodologies. These approaches differ both in the principles that support them, and in the specific area to which they are intended. However, proposals and results of scientific research on process improvement in higher education institutions, extremely complex and unique organizations, are still scarce. This research project aims to propose an extension to a business process maturity model for this particular type of organizations.
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spelling Towards a maturity model for higher education institutionsProcess ImprovementEducationThe adoption of business process improvement strategies is currently a concern of most organizations. The quest for the benefits of this improvement on resource optimization and the responsiveness of the organizations has raised several proposals for process improvement methodologies. These approaches differ both in the principles that support them, and in the specific area to which they are intended. However, proposals and results of scientific research on process improvement in higher education institutions, extremely complex and unique organizations, are still scarce. This research project aims to propose an extension to a business process maturity model for this particular type of organizations.SapientiaDuarte, NunoMartins, Paula Ventura2013-05-20T17:57:19Z2011-062011-06-01T00:00:00Zconference objectinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://hdl.handle.net/10400.1/2696eng1613-0073AUT: DDU01019; PVE00863;info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2025-02-18T17:16:52Zoai:sapientia.ualg.pt:10400.1/2696Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T20:16:22.587023Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Towards a maturity model for higher education institutions
title Towards a maturity model for higher education institutions
spellingShingle Towards a maturity model for higher education institutions
Duarte, Nuno
Process Improvement
Education
title_short Towards a maturity model for higher education institutions
title_full Towards a maturity model for higher education institutions
title_fullStr Towards a maturity model for higher education institutions
title_full_unstemmed Towards a maturity model for higher education institutions
title_sort Towards a maturity model for higher education institutions
author Duarte, Nuno
author_facet Duarte, Nuno
Martins, Paula Ventura
author_role author
author2 Martins, Paula Ventura
author2_role author
dc.contributor.none.fl_str_mv Sapientia
dc.contributor.author.fl_str_mv Duarte, Nuno
Martins, Paula Ventura
dc.subject.por.fl_str_mv Process Improvement
Education
topic Process Improvement
Education
description The adoption of business process improvement strategies is currently a concern of most organizations. The quest for the benefits of this improvement on resource optimization and the responsiveness of the organizations has raised several proposals for process improvement methodologies. These approaches differ both in the principles that support them, and in the specific area to which they are intended. However, proposals and results of scientific research on process improvement in higher education institutions, extremely complex and unique organizations, are still scarce. This research project aims to propose an extension to a business process maturity model for this particular type of organizations.
publishDate 2011
dc.date.none.fl_str_mv 2011-06
2011-06-01T00:00:00Z
2013-05-20T17:57:19Z
dc.type.driver.fl_str_mv conference object
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.1/2696
url http://hdl.handle.net/10400.1/2696
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1613-0073
AUT: DDU01019; PVE00863;
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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