Risks of Robotic Process Automation: A multivocal literature review

Bibliographic Details
Main Author: Brites, António Pedro
Publication Date: 2022
Format: Master thesis
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10071/27540
Summary: In recent years, many companies from different sectors have chosen to support digital transformation in process automation using RPA. In fact, it can be seen that automations have been revolutionising and benefiting the human workforce by minimising repetitive tasks subjective to errors and maximising the technical and operational efficiency of companies. However, it is not without its risks, since it is based on robots devoid of any critical thinking. Thus, the present research focuses on a case study on RPA risks, in which an in-depth analysis was conducted through an MLR with 107 documents gathered and thoroughly examined throughout the community, including books, scientific articles, technical reports, conferences, among others. This research contributes a list of a total of 88 risks organized, mapped and grouped among 9 categories. In this sense, this study will assist future researchers to identify RPA risks in order to define actions to avoid negative impacts.
id RCAP_7c37da825e58cdca8f8d28b00f47be32
oai_identifier_str oai:repositorio.iscte-iul.pt:10071/27540
network_acronym_str RCAP
network_name_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository_id_str https://opendoar.ac.uk/repository/7160
spelling Risks of Robotic Process Automation: A multivocal literature reviewRPARobotic Process AutomationRisco -- RiskMultivocal literature reviewIn recent years, many companies from different sectors have chosen to support digital transformation in process automation using RPA. In fact, it can be seen that automations have been revolutionising and benefiting the human workforce by minimising repetitive tasks subjective to errors and maximising the technical and operational efficiency of companies. However, it is not without its risks, since it is based on robots devoid of any critical thinking. Thus, the present research focuses on a case study on RPA risks, in which an in-depth analysis was conducted through an MLR with 107 documents gathered and thoroughly examined throughout the community, including books, scientific articles, technical reports, conferences, among others. This research contributes a list of a total of 88 risks organized, mapped and grouped among 9 categories. In this sense, this study will assist future researchers to identify RPA risks in order to define actions to avoid negative impacts.Nos últimos anos, muitas empresas de diferentes setores optaram por apoiar a transformação digital na automação de processos usando RPA. De facto, é possível verificar que as automações têm vindo a revolucionar e beneficiar a força do trabalho humano minimizando as tarefas repetitivas subjetiveis a erros e maximizando a eficiência técnica e operacional das empresas. No entanto, não deixa de ter os seus riscos, uma vez que se fundamenta em robôs desprovidos de qualquer pensamento crítico. Assim, a presente investigação incide num estudo de caso sobre os riscos de RPA, no qual se realizou uma análise profunda, através de um MLR com 107 documentos reunidos e minuciosamente examinados em toda a comunidade, incluindo livros, artigos científicos, relatórios técnicos, conferências, entre outros. Esta investigação contribui com uma lista de um total de 88 riscos organizados, mapeados e agrupados entre 9 categorias. Nesse sentido, este estudo auxiliará futuros investigadores a identificar os riscos de RPA de forma a definirem ações que evitem impactos negativos.2023-01-27T12:22:09Z2022-12-20T00:00:00Z2022-12-202022-11info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10071/27540TID:203175972engBrites, António Pedroinfo:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-07-07T02:36:12Zoai:repositorio.iscte-iul.pt:10071/27540Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T18:01:43.179737Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Risks of Robotic Process Automation: A multivocal literature review
title Risks of Robotic Process Automation: A multivocal literature review
spellingShingle Risks of Robotic Process Automation: A multivocal literature review
Brites, António Pedro
RPA
Robotic Process Automation
Risco -- Risk
Multivocal literature review
title_short Risks of Robotic Process Automation: A multivocal literature review
title_full Risks of Robotic Process Automation: A multivocal literature review
title_fullStr Risks of Robotic Process Automation: A multivocal literature review
title_full_unstemmed Risks of Robotic Process Automation: A multivocal literature review
title_sort Risks of Robotic Process Automation: A multivocal literature review
author Brites, António Pedro
author_facet Brites, António Pedro
author_role author
dc.contributor.author.fl_str_mv Brites, António Pedro
dc.subject.por.fl_str_mv RPA
Robotic Process Automation
Risco -- Risk
Multivocal literature review
topic RPA
Robotic Process Automation
Risco -- Risk
Multivocal literature review
description In recent years, many companies from different sectors have chosen to support digital transformation in process automation using RPA. In fact, it can be seen that automations have been revolutionising and benefiting the human workforce by minimising repetitive tasks subjective to errors and maximising the technical and operational efficiency of companies. However, it is not without its risks, since it is based on robots devoid of any critical thinking. Thus, the present research focuses on a case study on RPA risks, in which an in-depth analysis was conducted through an MLR with 107 documents gathered and thoroughly examined throughout the community, including books, scientific articles, technical reports, conferences, among others. This research contributes a list of a total of 88 risks organized, mapped and grouped among 9 categories. In this sense, this study will assist future researchers to identify RPA risks in order to define actions to avoid negative impacts.
publishDate 2022
dc.date.none.fl_str_mv 2022-12-20T00:00:00Z
2022-12-20
2022-11
2023-01-27T12:22:09Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10071/27540
TID:203175972
url http://hdl.handle.net/10071/27540
identifier_str_mv TID:203175972
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
_version_ 1833597141480636416

Similar Items