Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)

Bibliographic Details
Main Author: Hoang, Duc Minh
Publication Date: 2023
Format: Master thesis
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/162766
Summary: This work project’s individual parts present an overview of sustainability certifications used by hotels from different brands worldwide, their motivations, and sustainability indicators as well as tools to measure these indicators. Moreover, best practices in hotel operations and their implementation are discussed. Lastly, the influence that green practices have on guests’ behavior when choosing a hotel is explored. The case study is based on this research and stresses the importance of sustainability certifications in the hotel industry. It explores the topic of such certifications for a five-star luxury hotel, the InterContinental Lisbon, identifies the most suitable certification for this hotel, and gives recommendations for its achievement.
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spelling Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)SustainabilityIntercontinentalLisbonGreen keyPortugalCertificationsEcolabelsBest practicesHotel operationsIhgBookingsHotelsAccommodation providersDomínio/Área Científica::Ciências Sociais::Economia e GestãoThis work project’s individual parts present an overview of sustainability certifications used by hotels from different brands worldwide, their motivations, and sustainability indicators as well as tools to measure these indicators. Moreover, best practices in hotel operations and their implementation are discussed. Lastly, the influence that green practices have on guests’ behavior when choosing a hotel is explored. The case study is based on this research and stresses the importance of sustainability certifications in the hotel industry. It explores the topic of such certifications for a five-star luxury hotel, the InterContinental Lisbon, identifies the most suitable certification for this hotel, and gives recommendations for its achievement.Guerreiro, SérgioMajor, EuclidesRUNHoang, Duc Minh2024-01-26T13:55:50Z2023-01-192023-01-192023-01-19T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/162766TID:203314662enginfo:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-22T18:17:47Zoai:run.unl.pt:10362/162766Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:48:14.439698Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)
title Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)
spellingShingle Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)
Hoang, Duc Minh
Sustainability
Intercontinental
Lisbon
Green key
Portugal
Certifications
Ecolabels
Best practices
Hotel operations
Ihg
Bookings
Hotels
Accommodation providers
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)
title_full Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)
title_fullStr Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)
title_full_unstemmed Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)
title_sort Best sustainable practices in the hotel operations (case study - intercontinental Lisbon and the green key certification)
author Hoang, Duc Minh
author_facet Hoang, Duc Minh
author_role author
dc.contributor.none.fl_str_mv Guerreiro, Sérgio
Major, Euclides
RUN
dc.contributor.author.fl_str_mv Hoang, Duc Minh
dc.subject.por.fl_str_mv Sustainability
Intercontinental
Lisbon
Green key
Portugal
Certifications
Ecolabels
Best practices
Hotel operations
Ihg
Bookings
Hotels
Accommodation providers
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Sustainability
Intercontinental
Lisbon
Green key
Portugal
Certifications
Ecolabels
Best practices
Hotel operations
Ihg
Bookings
Hotels
Accommodation providers
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description This work project’s individual parts present an overview of sustainability certifications used by hotels from different brands worldwide, their motivations, and sustainability indicators as well as tools to measure these indicators. Moreover, best practices in hotel operations and their implementation are discussed. Lastly, the influence that green practices have on guests’ behavior when choosing a hotel is explored. The case study is based on this research and stresses the importance of sustainability certifications in the hotel industry. It explores the topic of such certifications for a five-star luxury hotel, the InterContinental Lisbon, identifies the most suitable certification for this hotel, and gives recommendations for its achievement.
publishDate 2023
dc.date.none.fl_str_mv 2023-01-19
2023-01-19
2023-01-19T00:00:00Z
2024-01-26T13:55:50Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/162766
TID:203314662
url http://hdl.handle.net/10362/162766
identifier_str_mv TID:203314662
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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