Differences in ERP use and value across Iberian Manufacturing and Services SMEs

Bibliographic Details
Main Author: Rebelo, Jorge Miguel da Silveira
Publication Date: 2013
Format: Master thesis
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/13771
Summary: Enterprise Resource Planning (ERP) system literature reports very little research on post-adoption stages, that is, actual usage and value. Even fewer studies focus on the specificities of an industry analysis. Based on the Technology-Organizational-Environment (TOE) framework and the Resource-Based View (RBV) theory, we develop a research model to measure and examine determinants of ERP use and value and their impact in the Iberian region (Portugal and Spain) across Manufacturing and Services industries in Small and Medium Enterprises (SMEs). The empirical test was conducted through structural equation modelling, using data from 261 firms in the peninsula in the Manufacturing and Service industries. Results show that amongst ERP use determinants, Training is the most important determinant for Service firms and Compatibility for Manufacturing firms. Firm size, Analytics, and Collaboration contribute to ERP Value in both industries, with Analytics being more important for the Service industry. The paper provides insight into which determinants contribute to ERP use and ERP value in Iberian Manufacturing and Services SMEs, offering managerial and academic implications.
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spelling Differences in ERP use and value across Iberian Manufacturing and Services SMEsEnterprise Resource Planning (ERP)ERP useERP valueManufacturingTechnology-Organizational-EnvironmentResource-Based ViewEnterprise Resource Planning (ERP) system literature reports very little research on post-adoption stages, that is, actual usage and value. Even fewer studies focus on the specificities of an industry analysis. Based on the Technology-Organizational-Environment (TOE) framework and the Resource-Based View (RBV) theory, we develop a research model to measure and examine determinants of ERP use and value and their impact in the Iberian region (Portugal and Spain) across Manufacturing and Services industries in Small and Medium Enterprises (SMEs). The empirical test was conducted through structural equation modelling, using data from 261 firms in the peninsula in the Manufacturing and Service industries. Results show that amongst ERP use determinants, Training is the most important determinant for Service firms and Compatibility for Manufacturing firms. Firm size, Analytics, and Collaboration contribute to ERP Value in both industries, with Analytics being more important for the Service industry. The paper provides insight into which determinants contribute to ERP use and ERP value in Iberian Manufacturing and Services SMEs, offering managerial and academic implications.Ruivo, Pedro Miguel FernandesOliveira, Tiago André Gonçalves Félix deRUNRebelo, Jorge Miguel da Silveira2014-11-24T15:09:44Z2013-10-082013-10-08T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/13771TID:201499754enginfo:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-22T17:17:18Zoai:run.unl.pt:10362/13771Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T16:48:13.389038Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Differences in ERP use and value across Iberian Manufacturing and Services SMEs
title Differences in ERP use and value across Iberian Manufacturing and Services SMEs
spellingShingle Differences in ERP use and value across Iberian Manufacturing and Services SMEs
Rebelo, Jorge Miguel da Silveira
Enterprise Resource Planning (ERP)
ERP use
ERP value
Manufacturing
Technology-Organizational-Environment
Resource-Based View
title_short Differences in ERP use and value across Iberian Manufacturing and Services SMEs
title_full Differences in ERP use and value across Iberian Manufacturing and Services SMEs
title_fullStr Differences in ERP use and value across Iberian Manufacturing and Services SMEs
title_full_unstemmed Differences in ERP use and value across Iberian Manufacturing and Services SMEs
title_sort Differences in ERP use and value across Iberian Manufacturing and Services SMEs
author Rebelo, Jorge Miguel da Silveira
author_facet Rebelo, Jorge Miguel da Silveira
author_role author
dc.contributor.none.fl_str_mv Ruivo, Pedro Miguel Fernandes
Oliveira, Tiago André Gonçalves Félix de
RUN
dc.contributor.author.fl_str_mv Rebelo, Jorge Miguel da Silveira
dc.subject.por.fl_str_mv Enterprise Resource Planning (ERP)
ERP use
ERP value
Manufacturing
Technology-Organizational-Environment
Resource-Based View
topic Enterprise Resource Planning (ERP)
ERP use
ERP value
Manufacturing
Technology-Organizational-Environment
Resource-Based View
description Enterprise Resource Planning (ERP) system literature reports very little research on post-adoption stages, that is, actual usage and value. Even fewer studies focus on the specificities of an industry analysis. Based on the Technology-Organizational-Environment (TOE) framework and the Resource-Based View (RBV) theory, we develop a research model to measure and examine determinants of ERP use and value and their impact in the Iberian region (Portugal and Spain) across Manufacturing and Services industries in Small and Medium Enterprises (SMEs). The empirical test was conducted through structural equation modelling, using data from 261 firms in the peninsula in the Manufacturing and Service industries. Results show that amongst ERP use determinants, Training is the most important determinant for Service firms and Compatibility for Manufacturing firms. Firm size, Analytics, and Collaboration contribute to ERP Value in both industries, with Analytics being more important for the Service industry. The paper provides insight into which determinants contribute to ERP use and ERP value in Iberian Manufacturing and Services SMEs, offering managerial and academic implications.
publishDate 2013
dc.date.none.fl_str_mv 2013-10-08
2013-10-08T00:00:00Z
2014-11-24T15:09:44Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/13771
TID:201499754
url http://hdl.handle.net/10362/13771
identifier_str_mv TID:201499754
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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